Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Carol Walter

Windsor,CT

Summary

Healthcare executive with over 15 years of experience, uniquely positioned as both a clinician and solution strategist. Adept at driving pre- and post-sales initiatives that optimize health and benefits solutions. Recognized for consistently achieving a high win rate on complex deals, with a bias toward action and delivering measurable results. Proven ability to scale commercial teams, develop client-centered growth strategies, and execute tailored solutions that drive revenue growth and enhance member engagement.

Overview

8
8
years of professional experience

Work History

Senior Director of Solution Strategy

Teladoc Health
01.2024 - Current
  • Serve as a key deal strategist, consistently achieving a high win rate by quickly identifying client needs and delivering high-impact, tailored solutions
  • Developed and scaled post-sales enablement playbooks, driving a 23% YoY revenue increase and enhancing client retention through effective bi-directional referral strategies
  • Known for decisive action in complex deal negotiations, ensuring the timely delivery of strategic solutions that exceed client expectations.

Director of Solution Strategy

Teladoc Health
01.2022 - 01.2024
  • Delivered pre- and post-sales strategies that contributed to over $90M in annual recurring revenue, maintaining a high win rate by combining consultative selling with advanced product demonstrations and effective RFP responses
  • Led cross-functional teams—including Product, Client Success, and Analytics—to ensure seamless execution of deals from discovery through implementation
  • Mentored high-impact subject matter experts on solution offerings, driving knowledge transfer and team effectiveness.

Senior Manager of Solution Sales

Teladoc Health
01.2021 - 01.2022
  • Collaborated with product, commercial marketing, clinical, and competitive intelligence teams to position Virtual Primary Care Solution, leveraging storytelling strategies to achieve 50% client wins
  • Worked closely with field sales teams to improve pipeline management and deal velocity, driving significant improvements in win rates.

Director of Clinical Integration

Teladoc Health
01.2020 - 01.2021
  • Generated $3M in revenue through strategic clinical case referrals, optimizing care workflows to improve member satisfaction
  • Partnered with stakeholders across the organization to deliver actionable, custom solutions, addressing non-standard client requests and leading to successful pre- and post-sales outcomes.

Clinical Integration Manager

Teladoc Health
01.2017 - 01.2020
  • Pioneered the Care Team model for a novel Virtual Primary Care solution, achieving a 98% member satisfaction rating
  • Demonstrated a bias for action by reducing high-cost cases and improving patient outcomes through cost-effective, targeted clinical solutions.

Education

Nurse Leadership Certification -

Duke University
Durham, NC
04-2023

Professional Development Certificate - Data Analytics & Visualization in Healthcare

Rochester Institute of Technology
Rochester, NY
11-2020

Associate of Science - Nursing

Goodwin University
05-2010

Bachelor of Arts -

University of Connecticut
05-1998

Skills

  • Bias Toward Action & Delivering Results
  • High Win Rate in Complex Sales & Strategic Consulting
  • Pre- & Post-Sales Strategy Leadership
  • Cross-functional Collaboration & Client Engagement
  • Data Analytics & Ecosystem Integration
  • Custom Solutions for Commercial Lines of Business

Accomplishments

  • Known for swift, decisive action on complex sales opportunities, consistently delivering high-impact results and maintaining a high win rate.
  • Played a pivotal role in securing 30% of deals by aligning strategic consulting with clinical expertise, delivering tailored solutions that drove client satisfaction and revenue growth.
  • Led the clinical referral initiative, contributing to a 23% YoY revenue increase through innovative referral strategies and cross-functional collaboration.

Timeline

Senior Director of Solution Strategy

Teladoc Health
01.2024 - Current

Director of Solution Strategy

Teladoc Health
01.2022 - 01.2024

Senior Manager of Solution Sales

Teladoc Health
01.2021 - 01.2022

Director of Clinical Integration

Teladoc Health
01.2020 - 01.2021

Clinical Integration Manager

Teladoc Health
01.2017 - 01.2020

Nurse Leadership Certification -

Duke University

Professional Development Certificate - Data Analytics & Visualization in Healthcare

Rochester Institute of Technology

Associate of Science - Nursing

Goodwin University

Bachelor of Arts -

University of Connecticut

Similar Profiles

CREATE PROFILE
Carol Walter