Carol Watts

Anna,TX

Work Preference

Desired Job Title

Office, Customer Service, Admin ManagerAR Representative / Production Assistant

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Location: Anna, TX, United StatesDallas, TX

Open to relocation: No

Salary Range

75000/yr - 200000/yr

Important To Me

Career advancementWork-life balanceCompany CulturePaid time offHealthcare benefitsPersonal development programsWork from home optionFlexible work hoursPaid sick leaveStock Options / Equity / Profit Sharing401k match4-day work week

Summary

Dynamic office management professional with a strong background in optimizing workflows and enhancing team productivity. Skilled in scheduling, resource allocation, and customer service management.

Overview

years of professional experience

Work History

Office, Customer Service, Admin Manager

Cadet Home Services

Dallas, TX

07.2025 - Current

Coordinated administrative operations to support efficient workflow and enhance team productivity.
Managed scheduling and resource allocation to optimize service delivery and client satisfaction.
Assisted in training new staff on company policies, procedures, and software applications.
Led administrative team in supporting department heads, ensuring smooth day-to-day operations.
Reduced operational costs through effective management of staff schedules, resources, and vendor relationships.
Managed complex calendars, coordinating meetings and appointments to maximize executive availability and effectiveness.
Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
Adapted quickly to changing procedures and technologies within the role.
Took ownership of customer issues and followed problems through to resolution.
Collaborated with upper management to improve customer service processes and support structures company-wide.
Coordinated office operations, ensuring efficient workflow and communication among staff.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.

AR Representative / Production Assistant

L & S Mechanical

McKinney, TX

08.2002 - 07.2025

Coordinated production schedules to optimize workflow and enhance efficiency.
Managed inventory records, ensuring accurate tracking of materials and supplies.
Assisted in the preparation of production reports, maintaining data integrity.
Streamlined communication between departments to improve operational effectiveness.
Led initiatives to enhance workplace safety standards through regular audits and training sessions.
Developed standardized procedures for administrative tasks, increasing overall productivity across teams.
Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
Managed a high volume of customer accounts while maintaining strict attention to detail, ensuring all transactions were accurately recorded and documented.
Contributed to the successful completion of internal audits by providing comprehensive documentation supporting all aspects of the AR function.
Developed strong relationships with clients, fostering open communication channels that facilitated timely payments on past-due balances.
Managed monthly reconciliation schedules for assigned accounts.
Performed targeted collections on past due accounts aged over 31 days.
Managed efficient cash flow reporting, posted cash receipts and analyzed chargebacks, independently addressing, and resolving issues.
Maintained accurate financial records by reconciling AR accounts, resolving discrepancies, and updating system data regularly.

Education

Associate of Applied Science - Interior / Fashion Design And Merchandising

Wade College