Carol Wong
Thousand Oaks,CA
Summary
Experienced nursing professional bringing years of medical knowledge, clinical expertise, leadership skills and technical knowledge to advocate for the safety of patients with diabetes mellitus and their safe, effective use of Medtronic’s diabetes products and therapies.
Overview
25
25
years of professional experience
Work History
Case Manager II; Senior Case Manager; Team Lead
ELEVANCE HEALTH INC. (formally Wellpoint/Anthem)
10.2003 - Current
- Leveraged medical knowledge to educate pediatric and adult patients with newly diagnosed Autoimmune Type I Diabetes on 3 stages of disease progression and their health impact on daily life
- Educated patients on the signs and symptoms (S&S) of Diabetic Ketoacidosis, or DKA, a serious complication of Type I Diabetes
- Provided telephonic Case Management (CM) services: assessing, developing, implementing, coordinating, monitoring, and evaluating effectiveness of care plans to prevent hyperglycemia, hypoglycemia and complications
- Promoted patient compliance of treatment plans and appropriate use of diabetic products and therapies for effective and safe health outcomes
- Combined CM services, diabetes education, and knowledge of Medtronic MiniMed 780G System with Guardian 4 sensor and SmartGuard technology to support stabilizing Type I pediatric and adult diabetes patients’ blood sugar level within safe range
- Conducted medical safety assessments and encouraged patients to complete training on device operation, safety usage, side effects, and complications prevention
- Monitored progress, identified issues, and assisted diabetic patients in resolving everyday challenges of disease management.
Clinical Drug Safety Specialist
KENDLE INTERNATIONAL INC.
06.2002 - 10.2003
- Monitored and processed Adverse Events (AE) and Serious Adverse Events of Epogen post-marketing surveillance
- Reviewed and evaluated adverse event reports (AERs) to determine if they meet regulatory reporting requirements
- Assessed, processed and entered key data about AE of Epogen for post-marketing report to drug safety databases (Arsg)
- Conducted medical reviews of product safety based on post-marketing safety reports and literature
- Wrote required narratives for FDA report.
Clinical Oncology Nurse
OXNARD AND VALLEY HEMATOLOGY-ONCOLOGY MEDICAL GROUP INC.
08.2000 - 06.2002
- Participated in multiple Oncology clinical trials by performing pre and post assessments, administered clinical trial drug infusions, monitored responses, and collected and recorded data per sponsors’ protocols
- Recorded and reported serious adverse events to Clinical Research Nurse and principal investigator per guidelines
- Educated patients and families about cancer diagnosis, treatment plans, possible side effects and prevention.
Clinical Coordinator and Charge Nurse
SIMI VALLEY HOSPITAL AND HEALTH CARE SERVICES
01.2000 - 01.2001
- Conducted comprehensive patient assessments and develop individualized care plans for diverse range of acute and chronic diagnosis
- Advised, coached and mentored experienced and student nurses on medical issues, crisis management and appropriate nursing interventions
- Promoted patient safety, quality of care and safe discharge
- Coordinated, tasked and supervised nurses and ancillary staff on staffing requirements.
Education
Masters of Business Administration (MBA) -
California Lutheran University
Thousand Oaks, CA USABachelor of Science in Nursing (BSN) -
University of Manitoba
Winnipeg, Manitoba, CanadaSkills
- Experience in Diabetes Therapies and Management
- Comprehensive Medical Assessments Experience and Skills
- Deep Knowledge of Evaluating Drug-Related Adverse Events Leading to Treatment Improvement
- Verbal and Written Communication
- Highly attention to details and accuracy
- Expert user of Microsoft Office and demonstrated ability to learn new document systems
- Clinical Drug Safety Experience
- Insulin Pump and Continuous Glucose Monitoring
- Divergent thinker with solid critical thinking and problem-solving skills
License
Registered Nurse, Current, California Board of Registered Nursing
Personal Information
Title: RN, BSN, MBA
Timeline
Case Manager II; Senior Case Manager; Team Lead
ELEVANCE HEALTH INC. (formally Wellpoint/Anthem)
10.2003 - Current
Clinical Drug Safety Specialist
KENDLE INTERNATIONAL INC.
06.2002 - 10.2003
Clinical Oncology Nurse
OXNARD AND VALLEY HEMATOLOGY-ONCOLOGY MEDICAL GROUP INC.
08.2000 - 06.2002
Clinical Coordinator and Charge Nurse
SIMI VALLEY HOSPITAL AND HEALTH CARE SERVICES
01.2000 - 01.2001
Masters of Business Administration (MBA) -
California Lutheran University
Bachelor of Science in Nursing (BSN) -
University of Manitoba
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