Valerie Ward
Lenoir City,TN
Summary
Accomplished cardiac-trained registered nurse with a strong background in medical-surgical care. Specializes in providing in-home nursing for chronically ill or terminal patients, overseeing staff, and ensuring high-quality care. Proficient in Department of Labor insurance and EEOICPA program standards. Recognized for collaborative approach with physicians and DME suppliers. Skilled in managing healthcare teams, handling increased patient caseloads, and efficiently carrying out administrative duties. Demonstrates leadership skills and effective public speaking abilities with 15 years of experience in the field. Possesses versatile skills in project management, problem-solving, and collaboration. Brings a fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Healthcare professional prepared for nursing roles, bringing substantial experience in patient care and medical procedures. Highly focused on team collaboration and achieving positive patient outcomes, adaptable to changing healthcare needs. Expertise in patient assessment, care planning, and medical documentation, coupled with compassionate approach.
Overview
17
17
years of professional experience
1
1
Certification
Work History
RN Senior Case Manager
Professional Case Management
08.2013 - Current
- Supervised clinical team including RN Case Managers, LPNs, CNAs, and PCAs.
- Facilitated recruitment and hiring processes, managed employee reviews, and ensured regulatory compliance.
- Overtime management and weekend on-call scheduling for the TN region.
- Coordinated patient care plans to optimize outcomes and ensure continuity of services.
- Collaborated with multidisciplinary teams to enhance patient support and resource allocation.
- Assessed patient needs and created individualized care strategies for diverse populations.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
RN Case Manager
Professional Case Management
05.2011 - 08.2013
- Coordinated patient care plans to ensure continuity and appropriateness of services.
- Assessed patient needs and developed individualized treatment strategies.
- Collaborated with multidisciplinary teams to enhance patient outcomes and satisfaction.
- Monitored progress of patients, making adjustments to care plans as necessary.
- Educated patients and families on disease management and health maintenance practices.
- Facilitated communication between healthcare providers, patients, and families for optimal care delivery.
RN Shift Nurse
Professional Case Management
05.2010 - 05.2011
- Administered patient care plans, ensuring compliance with protocols and enhancing patient outcomes.
- Collaborated with interdisciplinary teams to develop effective treatment strategies for diverse patient populations.
- Mentored junior nursing staff, fostering professional development and promoting best practices in patient care.
- Implemented quality improvement initiatives, resulting in enhanced efficiency of care delivery processes.
- Conducted comprehensive assessments, documenting findings and coordinating interventions tailored to individual needs.
Registered Nurse
Parkwest Medical Center
05.2009 - 05.2010
- Worked on Cardiovascular Surgical Unit (CVSU) and completed the Heart Lung Vascular (HLV) certification program through Parkwest. Worked in acute patient care areas including the step down unit, and medical surgical floors involving chest tubes, telemetry, drains, and IV therapy. Experience on the Nero Science Unit (NSU), worked with lumbar drains, and post brain/spinal surgical patients. Monitored post-op vitals, set up PCA, fluids, reviewed post-op orders and orient patients to unit. Implemented new floor assignments based on evaluation of staffing requirements.
- Through a team nursing process covering 6-10 high acuity patients per shift. Evaluated patient care needs, prioritized treatment and maintained patient flow. Measured and recorded patients’ temperature, pulse and blood pressure. Utilized strong assessment skills to determine necessary patient care. Partnered with team of Registered Nurses to ensure over all well-being of all patients. Tested glucose and administered injections.
Student Nurse Associate
Parkwest Medical Center
01.2008 - 05.2009
- Worked night shift as part of a team to ensure proper care of body mechanics and safety of patient while attending nursing school. Obtained vitals for a floor of 25 patients per shift and recorded patients’ temperature, pulse oximetry readings, and blood pressure. Cared for patients with multiple chronic diagnoses including COPD and asthma. Preparation of patient prior to surgery and assisted patients with healing and recovery after surgery.
Education
Associate of Science - Nursing- RN
Roane State Community College
Harriman, TN01.2009
Associate of Science - Applied Science
Pellissippi State Community College
Knoxville, TN01.2003
Skills
- Supervisory role and strong leadership qualities
- Strong time management, meets deadlines
- Excellent in Word, Excel, Outlook
- Client specific care plan writing skills, with experience writing letters of medical necessity, and completing new client admissions
- Medication administration expert
- Skilled in conducting physical examinations
- Experienced cardiac care nurse
- Broad medical terminology knowledge
- Strong medical and work ethic
- Culturally sensitive
- Diabetes, Hospice and Stroke Patient Care
- Colostomy care, experienced and Knowledgeable of care for Chronic illnesses
- End of life processes and comfort care
- Knowledge of disease management programs
- Wound care
Certification
- Basic Life Support (BLS) Certification 2007-present.
- Advanced Cardiac Life Support (ACLS) Certification 2009-2011.
- CPR certified through American Heart Association
- Registered Nurse in the State of TN, License number RN0000171584 2009-present
Timeline
RN Senior Case Manager
Professional Case Management
08.2013 - Current
RN Case Manager
Professional Case Management
05.2011 - 08.2013
RN Shift Nurse
Professional Case Management
05.2010 - 05.2011
Registered Nurse
Parkwest Medical Center
05.2009 - 05.2010
Student Nurse Associate
Parkwest Medical Center
01.2008 - 05.2009
Associate of Science - Nursing- RN
Roane State Community College
Associate of Science - Applied Science
Pellissippi State Community College
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