CarolAnn Arthurs
Wilmington,DE
Summary
Accomplished Business Manager with strong experience in daily operations, public and client relationships. Known for a strong work ethic, adaptability, exceptional interpersonal skills, and the ability to work independently while quickly mastering new skills and systems. Highly organized and skilled in multitasking, time management, problem-solving, and delivering positive customer experiences. Proactive and dependable professional who communicates effectively, embraces new challenges, and contributes to team success and overall business goals.
Overview
2027
2027
years of professional experience
Work History
Manager
Sports Car Service, Inc.
Wilmington, DE
1992 - Current
- Primary Point Person for every customer, vendor, and business to provide quality service.
- Estimated and scheduled all auto service/repair work while overseeing inventory management.
- Insurance Point Person for Workers' Compensation, Building Liability Insurance, and Motor Vehicle Insurance.
- Managed accounts payable, accounts receivable, and payroll to ensure accurate financial operations.
- Implemented MaxxTraxx integrated accounting, service, and parts software. Customized parts and labor pricing 'kits' producing consistently accurate vehicle repair estimates and billing for vehicle-specific year/model work.
- Responsible for quality control and title work for all vehicle sales.
- Managed online eBay account; sales & shipping.
Board Member
Saab Club of North America
2025 - Current
- Board Member facilitating the understanding of clubs' mission, vision, values, products, and brand image as a Public Relations Representative.
- Engaged in fundraising, resource development, and member engagement.
- Participated in various committees to meet specialized goals.
- Organize promotional displays enhancing retail product visibility.
- Maintain inventory levels and ensure timely promo item replenishment for member events.
- Monitor market trends and recommend future promotions/improvements.
Education
AAS Degree - Civil Engineering
Delaware Technical Community College
DESkills
- Customer Service
- Business Management
- Fiscal Operations
- Budgeting & Financial administration
- A/P, A/R, Payroll
- Notary Public
- Quality assurance
- Inventory management
- Vendor negotiations
- Fundraising strategies
- Public relations & Social media promotion
- Event planning
Timeline
Manager
Sports Car Service, Inc.
1992 - Current
Board Member
Saab Club of North America
2025 - Current
AAS Degree - Civil Engineering
Delaware Technical Community College