Carolann Corley
Owensboro,KY
Summary
Achieved foundational training toward CNA certification, positioning for future nursing opportunities.,Enhanced quality of life for residents through dedicated service in nursing and assisted living environments.,Delivered exceptional support in customer service roles, fostering positive client relationships.
Overview
5
5
years of professional experience
Work History
Behavioral Health Technician
River Valley Behavioral Health Hospital
Owensboro, KY
01.2019 - 12.2020
- Assisted children and young adults in a psychiatric residential setting where I observed their behaviors, assisted in therapeutic coping skills, and helped provide basic support during meal times, school, health appointments, hygiene times, therapy services, and family visitation.
- I provided a safe space to receive mental health support and services by following recommendations of therapists and other support staff.
- Charted every 15 minutes on behavior, location, and activities of the patients, communicated needs with supervisors, therapists, and nursing staff.
- Gained experience working with children and teenagers with special needs and mental health disorders.
Medical Assistant and Medical Receptionist
Owensboro Medical Practice
Owensboro, KY
01.2021 - 12.2022
- Monitored patient vitals and documented symptoms for nursing staff and physician review.
- Scheduled appointments and issued reminders for upcoming procedures. Processed referrals and coordinated medication refills. Collaborated with hospital staff and local physicians to meet patient needs.
- Administered immunizations to patients. Assisted in blood collection procedures. Delivered samples to the laboratory for analysis. Collected specimens from patients for diagnostic testing. Supported doctors in both procedure rooms and patient examination rooms.
- Managed processing of insurance information and copay details.
- Organized and managed appointment scheduling for multiple physicians and nurse practitioners.
- Acquired proficiency in common medical terminology to enhance patient appointment assistance.
- Addressed patient concerns and implemented reasonable accommodations to streamline appointment scheduling.
- Engaged with insurance companies to resolve coverage-related issues.
Preschool Teacher and Assistant
Charlottes Web Daycare and Nursery
Owensboro, KY
01.2018 - 12.2019
- Assisted children with personal hygiene and potty training.
- Supervised meal and nap times effectively.
- Monitored children's activities and behaviors.
- Identified and reported health concerns.
- Organized and maintained clean facilities.
- Participated in recreational activities with children.
- Promoted a calm and supportive learning environment.
- Communicated children's needs and progress to parents.
Education
College - undefined
Owensboro Community and Technical College
01.2025
High School - undefined
Gulf Breeze High School
05.2017
Skills
- Enhanced developmental outcomes for children aged 0-18 through targeted activities
- Improved adult participation and support for individuals 18-65 in community programs
- Streamlined reception processes to maximize efficiency
- Promoted awareness and understanding of mental health and addiction issues
- Achieved high levels of computer literacy among clients through tailored training
LANGUAGES
English
Interests
- I enjoy helping others and giving back to the community
- Reading
- Mindfulness Practices
- Gardening
- Volunteering
- Passionate about balancing physical health with mental and emotional wellness
Timeline
Medical Assistant and Medical Receptionist
Owensboro Medical Practice
01.2021 - 12.2022
Behavioral Health Technician
River Valley Behavioral Health Hospital
01.2019 - 12.2020
Preschool Teacher and Assistant
Charlottes Web Daycare and Nursery
01.2018 - 12.2019
College - undefined
Owensboro Community and Technical College
High School - undefined
Gulf Breeze High School