Carolann Divers
San Antonio,TX
Summary
Dynamic Billing Specialist with proven expertise at Kaduceus in invoice processing and customer service. Adept at resolving discrepancies and enhancing billing accuracy, I leverage strong communication skills to foster client relationships. Committed to maintaining HIPAA compliance while streamlining workflows, I consistently contribute to improved operational efficiency.
Overview
9
9
years of professional experience
Work History
Billing Specialist
Kaduceus
San Antonio, TX
09.2025 - Current
- Processed billing information accurately and efficiently, ensuring timely invoicing for services rendered.
- Assisted in resolving billing discrepancies through effective communication with clients and internal departments.
- Maintained organized records of transactions, enabling easy retrieval and audit readiness.
- Collaborated with team members to streamline billing procedures and improve workflow efficiency.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
Head Custodian
Oxford United Methodist Church
San Antonio, TX
08.2022 - Current
- Assisted in maintaining cleanliness and organization throughout facility.
- Adapted quickly to diverse cleaning tasks and priorities as needed.
- Collaborated with colleagues to uphold high sanitation standards daily.
- Checked in and stocked inventory throughout facility.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Reported vandalism or other damage to property to supervisor.
Assistant Mother's Day Out Teacher
Oxford United Methodist Church
San Antonio, TX
06.2016 - 06.2022
- Developed engaging lesson plans that fostered student participation and critical thinking.
- Implemented assessment strategies to evaluate student progress and adapt instruction accordingly.
- Collaborated with colleagues to enhance curriculum design and integrate innovative teaching methods.
- Facilitated classroom management techniques that promoted a positive learning environment.
Assistant Teacher
Primrose School
07.2020 - 11.2021
- Supported classroom activities by preparing instructional materials and resources.
- Assisted in implementing lesson plans aligned with curriculum standards.
- Monitored student progress and provided feedback to enhance learning outcomes.
- Fostered a positive learning environment through effective behavior management techniques.
Education
High School Diploma -
Brandeis High School
San Antonio, TXSkills
- HIPAA compliance
- Billing systems and software
- Insurance verification
- Invoice processing
- Customer service
Timeline
Billing Specialist
Kaduceus
09.2025 - Current
Head Custodian
Oxford United Methodist Church
08.2022 - Current
Assistant Teacher
Primrose School
07.2020 - 11.2021
Assistant Mother's Day Out Teacher
Oxford United Methodist Church
06.2016 - 06.2022
High School Diploma -
Brandeis High School