Carolay Sanmiguel
Queens,NY
Summary
Proven leader with a track record of enhancing sales and team performance at Aida Contracting Corp. Specializes in problem-solving and customer service, excelling in inventory control and customer engagement. Successfully built and motivated high-performing teams, significantly improving customer experience and operational efficiency.
Overview
9
9
years of professional experience
Work History
Assistant Store Manager
Aida Contracting Corp
01.2024 - 07.2024
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Manager
Making Millionz Group SAS
02.2018 - 12.2023
- Cross-trained existing employees to maximize team agility and performance.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Sales Assistant
Claro Telecomunicaciones
06.2015 - 08.2017
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
High School Diploma -
Colegio General Jose Maria Cordoba
Cali, Colombia06.2014
Skills
- Problem-Solving
- Customer Service
- Customer experience
- Customer Service and Engagement
- Inventory Control
Timeline
Assistant Store Manager
Aida Contracting Corp
01.2024 - 07.2024
Manager
Making Millionz Group SAS
02.2018 - 12.2023
Sales Assistant
Claro Telecomunicaciones
06.2015 - 08.2017
High School Diploma -
Colegio General Jose Maria Cordoba
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