Summary
Overview
Work History
Education
Affiliations
Timeline
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Carol Culley Jeffries

Cumming,GA

Summary

Seasoned insurance specialist with excellent planning and problem solving abilities. Offering several years of experience and a willingness to take on any challenge. Organized, driven and adaptable professional with successful history managing high caseloads in fast-paced environments.

Overview

26
26
years of professional experience

Work History

Licensed Loan Partner

Acopia Home Loans
Cumming, GA
08.2018 - Current
  • Facilitate communication & collaboration between external parties (realtors & attorneys) with internal parties (Processing & Underwriting)
  • Identify, resolve and communicate issues that could impact timely closure of loans
  • Order & review third party documentation, including credit checks, appraisals, tax returns, employment/assets
  • Review & verify documentation integrity to ensure it aligns with findings, completeness and compliance for underwriting

Adjuster

State Farm Insurance
Johns Creek, GA
08.1998 - 07.2018
  • Maintains ownership on a high number of medical claims exhibiting multi-tasking and organizational skills.
  • Establish and maintain relationships with attorneys, medical providers, policyholders and internal support.
  • Review medical records, bills, police reports & property damage to determine the extent of liability.
  • Negotiate claim settlements and recommend litigation when settlement cannot be negotiated.
  • United Way philanthropy team lead responsible to promote peers engagement.

Insurance Arbitration Specialist

Premier Arbitration
Cumming, GA
08.2005 - 08.2014
  • Analyze information gathered by investigation, and report findings and recommendations.
  • Review police reports, medical records, bills & property damage to determine the extent of liability.
  • Investigate and assess damage to property and create or review property damage estimates.
  • Collect evidence to support contested claims in court.
  • Prioritize & analyze claim files with regards to deadlines and statutes.

Education

B.S - Journalism, Public Relations & Advertising

Troy University
Troy, AL

Affiliations

  • Leadership Forsyth
  • Mentor Me
  • Jesse's House
  • Habitat for Humanity

Timeline

Licensed Loan Partner

Acopia Home Loans
08.2018 - Current

Insurance Arbitration Specialist

Premier Arbitration
08.2005 - 08.2014

Adjuster

State Farm Insurance
08.1998 - 07.2018

B.S - Journalism, Public Relations & Advertising

Troy University

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Carol Culley Jeffries