CAROL E DEMOYA
Lakeland,Fl
Summary
Top-notch Specialist with solid background in evaluating and inspecting wide range of products. Offers strong understanding of industry standards and regulations. Collaborative and committed to accurate and efficient work. Resourceful professional eager to utilize analytical and problem-solving skills. Proficient in using testing equipment and software programs with keen eye for precision. Smart and committed to furnishing detailed reports. High-performing professional with extensive experience in industry. Skilled in testing, sorting and sampling products with working knowledge of safety codes. Reliable and efficient with equipment and software programs. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
Work History
Transcript Evaluator
College and School, Polk State College
Winter Haven, FL
07.2019 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Produced high-quality communications for internal and external use.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Prepared files for archiving and exchanges, tracking file movement and history.
- Processed and scanned files into electronic databases.
- Accessed and used computer software applications to update and maintain records.
- Checked records for accuracy and completeness, and corrected errors.
- Added, modified and purged file entries.
Student Success Specialist
Polk State College
Winter Haven, FL
02.2018 - 07.2019
- Served student’s academic occupational and personal areas and /or provide consultancy and advisory services in coordination with program needs
- Provided onsite academic advising to students, assisted in the implementation of the 1st year seminar registration (Pre-Advising), Engaged students in basic career exploration and identifying what course are needed for transferring, helped the student to find the classes they need and sign them up for those classes
- Show them on our website where to go to do registration and how to upload tax information for financial aid
- Provided guidelines for students taking development (remedial) courses
- Guided students during the processes of academic planning, enrollment, withdrawal, course selection, organization and time management.
Testing Room Supervisor
Polk State College
Lakeland, FL
01.2016 - 01.2019
- ACT/SAT)
- Ensures equipment is operational and test stations are in working order to deliver testing, compliance with contract requirements with regards to the training of specialists, Federal, State and institutional rules and guidelines are adhered to
- Always provide a high level of customer service, ensure a clean, professional, quiet testing atmosphere in the center
- Host Parent for International Students
- Promote education through the process of teaching that encourages international students to participate and learn new cultures, languages, foods, music and gain a new perspective through their experiences of cultural awareness
- Helped students with facilitating educational testing (TOEFL, SAT, ACT and College Placement testing)
- Directed the students with practical tutorials demonstrations, workshops and other appropriate learning activities
- Participated in the curricular review, offering techniques and strategies for the student’s required courses
- Wonderlic ATB Testing Admin
- Responsible for administering the ATB (Ability-To-Benefit Program) test to first year students.
Transcript Evaluator
Host Parent International Students Santa Fe Catholic HS
Lakeland, FL
01.2008 - 01.2018
- Evaluate transcripts and help the students to receive credit for prior college credits, this includes high school, international transcripts and USA transcripts
- Help the student to take the correct classes to meet their goals for chosen fields of study
- This requires working with the whole team to achieve the best results for our students.
Testing Services Specialist
Polk State College
Lakeland, FL
01.2016 - 01.2017
Test Admin
Wonderlic ATB, Florida Career Institute
Lakeland, FL
01.2006 - 12.2006
Education
Masters of Science - Marketing
Southern New Hampshire University
04.2023 - Current
Bachelor - Business Administration
Florida Metropolitan University
Associate - Business Administration
Florida Metropolitan University
Skills
Product tests
Reporting and analysis
Teambuilding
Problem-Solving
Multitasking Abilities
Clerical Support
Cultural Awareness
Excellent Communication
Organization and Time Management
Interpersonal Communication
Flexible and Adaptable
Dependable and Responsible
Active Listening
Data Entry
Attention to Detail
Self-Motivated
Additional Information
- HIGHER EDUCATION & LEADERSHIP EXPERIENCE , Results Driven / Hard worker / Strong Motivator / Detail Orientated Skills & Work Styles Computer Literate; Social Perceptiveness; Active Listening; Critical Thinking; Reading Comprehension; Interpersonal Skills; Judgment and Decision Making; Logical Thinking, Monitoring; Negotiation; Service Orientation; Concern for Others; Integrity; Cooperation; Self Control; Dependability; Social Orientation; Initiative; Stress Tolerance; Independence; Persistence; Leader and Follower; Team Work, Attention to Detail, Problem Solving, Organizational Skills
Timeline
Masters of Science - Marketing
Southern New Hampshire University
04.2023 - Current
Transcript Evaluator
College and School, Polk State College
07.2019 - Current
Student Success Specialist
Polk State College
02.2018 - 07.2019
Testing Room Supervisor
Polk State College
01.2016 - 01.2019
Testing Services Specialist
Polk State College
01.2016 - 01.2017
Transcript Evaluator
Host Parent International Students Santa Fe Catholic HS
01.2008 - 01.2018
Test Admin
Wonderlic ATB, Florida Career Institute
01.2006 - 12.2006
Bachelor - Business Administration
Florida Metropolitan University
Associate - Business Administration
Florida Metropolitan University