Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Languages
Interests
Timeline
Work Availability
Quote
Psychic Honor society
Relevant Professional Experiences
Psychic Honor society
Generic

Carole Dorival

33410,FL

Summary

  • Fifteen years of experience as a social worker working with adolescents, adults, and elderly and specializing in the geriatrics health care field and disable clients
  • Evaluated information from interviews
  • Educational and medical records, consultation with other professionals
  • And diagnostic evaluations to assess clients' abilities, needs, and eligibility for services.
  • Experienced working with children
  • Excellent problem-solving capabilities
  • Language: Bilingual/English and Creole
  • Computer skills: Windows and MS Office, Word, Excel, Outlook
  • Meet deadlines, work well under pressure, self-motivated, disciplined, flexible, and organized
  • Energetic self- starter, with strong interpersonal and communication skills
  • Good relationships with co-workers and clients
  • Motivated and enthusiastic about developing and training others
  • Behavioral Case Manager and Individual therapist

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Overview

15
15
years of professional experience
1
1
Certificate

Work History

Social Worker Corrections Behavior Health

Jackson Health Systems /CHS Correction Department
09.2023 - Current
  • Works collaboratively with interdisciplinary staff to design and implement appropriate treatment plans, including discharge plans
  • Provides professional counseling and therapeutic intervention to patients
  • Leads or co-leads patient groups as needed
  • Submits statistical reports as required
  • Participates in orientation and training of social work and interdisciplinary staff

Behavioral Health Social Worker/Case Manager Coordinator

JFK Medical Center North
07.2019 - 05.2024
  • Works in conjunction with the client's clinic prescriber, primary care physician, Psychiatrist and care coordinator
  • Maintains information on community and health resources which can be utilized during the client's care
  • Participates in the process of transfer of clients to other levels of treatment as appropriate
  • Plans with community health team and with community agencies to relate to the client's treatment and rehabilitation program to his/her social situation prior to their discharge
  • Conducts Psychosocial assessment or collateral with patient or the patient family
  • Provides social work services to help clients adjust to their disabilities and social environment
  • Refers clients to other governmental and non-governmental agencies

Participates in the intake and screening of new clients, evaluating and diagnosis

  • Assisted patients with transportations to get to their destination after discharged , reffed patient to PHP, IOP program. Scheduled followed up appointments for meds management and individual therapy.
  • Updated client documentation for accurate, compliant and current records.
  • Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.

Behavioral Health Social Worker/Case Manager Coordinator

JFK Medical Center North
07.2019 - 05.2024
  • Works in conjunction with the client's clinic prescriber, primary care physician, Psychiatrist and care coordinator
  • Maintains information on community and health resources which can be utilized during the client's care
  • Participates in the process of transfer of clients to other levels of treatment as appropriate
  • Plans with community health team and with community agencies to relate to the client's treatment and rehabilitation program to his/her social situation prior to their discharge
  • Conducts Psychosocial assessment or collateral with patient or the patient family
  • Provides social work services to help clients adjust to their disabilities and social environment
  • Refers clients to other governmental and non-governmental agencies

Participates in the intake and screening of new clients, evaluating and diagnosis

  • Assisted patients with transportations to get to their destination after discharged , reffed patient to PHP, IOP program. Scheduled followed up appointments for meds management and individual therapy.
  • Updated client documentation for accurate, compliant and current records.
  • Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.

School Social Worker

Saint Lucie Public Schools
08.2018 - 07.2019
  • Individual counseling sessions for assigned students in dealing with their personal needs as they affect school performance, as well as their educational and career plans
  • Facilitate small and large group counseling sessions, as needed, to address students' personal educational
  • Assist students in course selections and the scheduling process
  • Works to prevent students from dropping out of school, and assists those that do in finding alternative educational program
  • Participates in follow-up studies of former students for the purpose of improving services and effectiveness of the educational program being offered by the school
  • Provides emergency support to students as needed during crises
  • Collaborated with teachers and administrators to develop intervention strategies for students in need of additional support.
  • Created a safe space for students experiencing crises by providing immediate support and appropriate referrals.

Director Of Social Worker

Kindred Hospital SNF
06.2016 - 08.2018
  • Provided psycho-social services to patients and their families, completed social assessments of the patient and family with focus on the discharge planning and continuum of care needs
  • Reviewed Durable Power of Attorney and Advance Directive
  • Provided information and assisted the team and patient with referral to community resources home health services, vocational rehabilitation and facilitated optimal treatment outcomes
  • Coordinated with Health Plan medical management and medical services providers, including primary care physicians and patient centered medical homes promote integrated member health care
  • Participates in clinical staffing and other meetings and trainings upon management request
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
  • Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
  • Strengthened financial health with rigorous cost control measures and revenue enhancement strategies.
  • Assisted in recruiting, hiring and training of team members.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.

Schools Therapist

Institute for Child and Family Health, Inc.
08.2014 - 06.2016
  • Managed a caseload of up to 40 students with varied academic and emotional challenges, included special needs; developed curriculum and facilitated programs to encourage growth and succeed while liaising across multiple groups encompassing parents, teachers, and administrators
  • Provided overarching support to students, evaluated concerns, developed treatment plans, advocated for students, and worked closely with teachers and parents to reach student goals
  • Delivered referral linkage to school-based support services and external resources, leveraging extensive network of community resources and contacts cultivated throughout my career
  • Conducted psychoeducational assessments to identify areas of strength and weakness for students struggling academically.
  • Facilitated social skills groups to help students develop positive peer relationships, improve communication, and increase selfesteem.
  • Participated in multidisciplinary teams focused on developing comprehensive support plans for students with complex needs.
  • Completed required documentation and reports for compliance and treatment planning.
  • Led staff and faculty training and development to support program objectives.

Behavioral Health Case Manager

Preferred Medical Plan, Inc
05.2014 - 06.2016
  • Reviewed bed Census from medical chart review, verbal consent and post discharge assessment with members or take cares
  • Investigated and sustains positive worked relationships with patients, families, physicians, nurses and ancillary personnel promote open communications
  • Acts as resource to patients, families, physicians, and staff regarded internal/external resources
  • Initiated team conferences to facilitate discussion/consensus regarding complex cases
  • Used crisis intervention techniques to calm, comfort and stabilized patient/families under stress
  • Utilized knowledge to coordinate realistic referrals and continuing care plans to meet the needs, age, and health of the patient
  • Informed the patients, families and anyone accountable for the continuing care of the patient of their role and responsibilities related to the continuing care plan
  • Utilized appropriated clinical intervention skills to assist patient, families, and staff with their abilities to cope based on assessed needs
  • Documents on CM progress notes, multidisciplinary problem list and interdisciplinary education records to provide clear, concise record of social work services and interventions
  • Experience in Epic and Document member inflation in Jiva
  • Patient, client, or family to community resources to assist in recovery from mental or physical illness and to provide access to services such as financial assistance, legal aid, housing, job placement or education

School Family Therapist

D&D PSYCH, Inc
12.2013 - 05.2014
  • Investigated cases of unexcused and excessive absences and tardiness and enforced provision of
  • Congregated on a regularly basis with students, parents, teachers, counselors, principals and other staff to identify problems of tardiness, attendance, dropped out and student truancy
  • Conducted home visits on routinely
  • Provided life skills support group such as peer pressure, positive self-esteem, PTSD, communication skills, active listened and coping with stress
  • Provided counseling session to student who were dealing with hyperactive, behavioral issues, authority figure, oppositional, defiant behavior, also working with students who were suffered from PTSD, ADHD, and ADD
  • Conducted intake and needs assessments to set therapeutic goals and establish professional relationships with clients.

Guidance Counselor

Florida Memorial Counselor/Center
07.2012 - 12.2013
  • Maintained accurate and completed student records as required by laws, district policies, and administrative regulations
  • Counsel students regarding educational issued, such as course and program selection, class scheduling and registration, school adjustment, truancy, study habits, and career planning
  • Conducted follow-up interviews with counselors to determine if their needed have been met
  • Coordinated extracurricular activities that fostered a sense of community and belonging among students, promoting a positive school culture.
  • Led professional development workshops for educators on topics such as classroom management strategies or mental health awareness initiatives.
  • Managed caseloads efficiently while maintaining accurate records of all counseling sessions and interventions provided.
  • Empowered students to take ownership of their education by teaching self-advocacy skills and fostering decision-making abilities.

Crisis Intervention Counselor

Roxcy Bolton Rape Treatment Center (JHS)
09.2010 - 04.2011
  • Offered on-site crisis intervention, individual to adolescents, adults, and family therapy, advocacy, and community referrals, to the victims of sexual assaulted and their families
  • Facilitated individual and group counseling, case management, crisis intervention, brief therapy, and cognitive behavioral treatment
  • Advocated for policy changes related to mental health services and crisis response, raising awareness among key stakeholders and promoting a more inclusive environment.
  • Delivered crisis intervention training to community partners, strengthening collaborative efforts and increasing overall knowledge of mental health issues.
  • Facilitated successful reintegration into daily life for clients after a crisis event by connecting them with relevant resources and supports.
  • Conducted thorough assessments of each client''s situation, identifying risk factors and determining appropriate interventions.
  • Documented risk to each client and context of concerns.
  • Provided emergency response in crisis situations to diffuse tensions and prevent violence.
  • Provided education on mental health topics and resources to clients.
  • Listened to clients' concerns and provided encouragement and support.

Geriatric Social Worker

Miami Jewish Home Health System
01.2010 - 09.2010
  • Assigned to newly admitted rehabilitation patients and gathered data from patient or responsible family members to complete psychosocial assessment
  • Reported appropriate goals and intervention approaches to patients and family member's
  • Planned and coordinated discharge from care facility to home
  • Promoted independence among older adults by identifying strengths and building skills needed for successful aging in place or other residential settings.
  • Participated in ongoing professional development opportunities to stay current with best practices and emerging trends in geriatric social work.
  • Implemented evidence-based interventions aimed at reducing stress and enhancing mental well-being among elderly patients.
  • Assisted patients in accessing housing, financial assistance and other community resources.
  • Facilitated family meetings to discuss patient care plans.
  • Coordinated external healthcare professionals to uphold high-quality, person-centred care.
  • Helped clients with recognizing and managing mental health concerns through evidence-based interventions.

Education

Master of Social Work -

Barry University
Miami Shores, FL
05.2011

Bachelor of Science - Psychology

Florida Memorial University
Miami, FL
07.2009

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Flexible and adaptable
  • Attention to detail
  • Dependable and responsible
  • Multitasking
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Organizational skills
  • Calm under pressure
  • Active listening
  • Organization and time management
  • Decision-making
  • Problem resolution
  • Verbal communication
  • Compassionate
  • Case management
  • Client advocacy
  • Conflict resolution
  • Case documentation
  • Motivational interviewing
  • CPR, first aid, AED
  • Crisis assessment
  • Data collection and management
  • Behavioral management
  • MS office
  • Treatment Planning
  • Mandatory reporting procedures
  • Domestic violence training
  • Court hearings
  • FLUENT IN Creole
  • Substance abuse expertise
  • Cognitive behavioral therapy
  • Family therapy
  • Behavioral intervention plans (BIP)
  • Medicare and medicaid applications
  • Elder care
  • Disability support
  • DSM-iV classification
  • Grief and bereavement counseling
  • Group therapy specialist
  • Community training
  • Psychosocial assessment
  • Individual and group counseling
  • Referrals and networking
  • Community resources
  • Risk assessment

Accomplishments

  • Supervised team of 10 staff members.
  • Collaborated with team of correction department in the development of safety of the patients
  • Documented and resolved patients care which led to safety.
  • Able to communicate positively, professionally and effectively with others; provide leadership, teach and collaborate with others.
  • Intermediate to advanced computer skills and experience with Microsoft Word and Excel.
  • Skill to understand current and potential needs of members to take appropriate action in order to support member in health and well-being changes.
  • Skill in building trust in partnership with member / client / patient.
  • Basic knowledge of complex care management and care management principles.
  • Effective written and oral communication skills; able to establish and maintain a constructive relationship with diverse members, management, employees and vendors;
  • Mathematical Skills: Able to perform mathematical calculations and calculate simple statistics correctly
  • Reasoning Skills: Able to prioritize multiple tasks; advanced problem-solving; ability to use advanced reasoning to define problems, collect data, establish facts, draw valid conclusions, and design, implement and manage appropriate resolution.
  • Problem-Solving Skills: Effective problem solving, organizational and time management skills and ability to work in a fast-paced environment.
  • Report Analysis Skills: Comprehend and analyze statistical reports.

Affiliations

  • National Association of Social Workers
  • Psi Chi, The International Honor Society In Psychology
  • CPI Certificate
  • Domestic Violence
  • Alzheimer's and Related Dementia
  • HIPAA
  • HIV/AIDS
  • OSHA BBP Infection Control
  • Administered Medications and Prevention of Medical Errors
  • Baker Act
  • CPR/BL
  • CFR/FARS

Certification

  • Certified crisis intervention , Jackson Health System
  • Certified School Social Worker CPI Saint Lucie publics schools

Languages

French
Limited Working
English
Native or Bilingual

Interests

  • Participating in fundraising events to support local charities, schools, or community projects
  • Getting involved in local advocacy groups to promote positive change in the community
  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • Offering time and support to shelters for the homeless, women, and animals
  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • Adventure Travel
  • Historical Exploration
  • Acting and Theater
  • Running
  • Outdoor Recreation
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Train Travel

Timeline

Social Worker Corrections Behavior Health

Jackson Health Systems /CHS Correction Department
09.2023 - Current

Behavioral Health Social Worker/Case Manager Coordinator

JFK Medical Center North
07.2019 - 05.2024

Behavioral Health Social Worker/Case Manager Coordinator

JFK Medical Center North
07.2019 - 05.2024

School Social Worker

Saint Lucie Public Schools
08.2018 - 07.2019

Director Of Social Worker

Kindred Hospital SNF
06.2016 - 08.2018

Schools Therapist

Institute for Child and Family Health, Inc.
08.2014 - 06.2016

Behavioral Health Case Manager

Preferred Medical Plan, Inc
05.2014 - 06.2016

School Family Therapist

D&D PSYCH, Inc
12.2013 - 05.2014

Guidance Counselor

Florida Memorial Counselor/Center
07.2012 - 12.2013

Crisis Intervention Counselor

Roxcy Bolton Rape Treatment Center (JHS)
09.2010 - 04.2011

Geriatric Social Worker

Miami Jewish Home Health System
01.2010 - 09.2010

Bachelor of Science - Psychology

Florida Memorial University

Master of Social Work -

Barry University

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Almost everything worthwhile carries with it some sort of risk, whether it’s starting a new business, whether it’s leaving home, whether it’s getting married, or whether it’s flying into space.
Chris Hadfield

Psychic Honor society

I was secretary of Psychic Honor Society. Participate in school events, such as raffle, bake sale and participated in communities events such as thanksgiving and spring break by visiting lower performance school and being a mentor to other kids.

Relevant Professional Experiences

  • Jackson Health Systems /CHS Correction Department, Miami, FL, Corrections Health Services, 09/23, present, Works collaboratively with interdisciplinary staff to design and implement appropriate treatment plans, including discharge plans., Provides professional counseling and therapeutic intervention to patients., Leads or co-leads patient groups as needed., Submits statistical reports as required. Participates in orientation and training of social work and interdisciplinary staff.
  • JFK Medical Center, Atlantis, FL, Behavioral Health Social Worker, 07/19, 05/24, Works in conjunction with the client's clinic prescriber, primary care physician, psychiatrist, and care coordinator., Maintains information on community and health resources which can be utilized during the client's care., Participates in the process of transfer of clients to other levels of treatment as appropriate., Plans with community health team and with community agencies to relate to the client's treatment and rehabilitation program to his/her social situation prior to their discharge., Conducts psychosocial assessment or collateral with patient or the patient family., Provides social work services to help clients adjust to their disabilities and social environment., Refers clients to other governmental and non-governmental agencies., Participates in the intake and screening of new clients, evaluating and diagnosing the client and problems.
  • Saint Lucie Public Schools, Saint Lucie, FL, School Social Worker, 08/18, 07/19, Individual counseling sessions for assigned students in dealing with their personal needs as they affect school performance, as well as their educational and career plans., Facilitates small and large group counseling sessions, as needed, to address students' personal educational needs., Assists students in course selections and the scheduling process., Works to prevent students from dropping out of school, and assists those that do in finding alternative educational programs., Participates in follow-up studies of former students for the purpose of improving services and effectiveness of the educational program being offered by the school., Provides emergency support to students as needed during crises.
  • Kindred Hospital SNF, Hollywood, FL, Director Of Social Worker, 06/16, 08/18, Provided psycho-social services to patients and their families, completed social assessments of the patient and family with focus on the discharge planning and continuum of care needs., Reviewed Durable Power of Attorney and Advance Directive., Provided information and assisted the team and patient with referral to community resources, home health services, vocational rehabilitation and facilitated optimal treatment outcomes., Coordinated with Health Plan medical management and medical services providers, including primary care physicians and patient-centered medical homes to promote integrated member health care., Participates in clinical staffing and other meetings and trainings upon management request.
  • Institute for Child and Family Health, Inc., Hialeah, FL, Schools Therapist, 08/14, 06/16, Managed a caseload of up to 40 students with varied academic and emotional challenges, including special needs; developed curriculum and facilitated programs to encourage growth and success while liaising across multiple groups encompassing parents, teachers, and administrators., Provided overarching support to students, evaluated concerns, developed treatment plans, advocated for students, and worked closely with teachers and parents to reach student goals., Delivered referral linkage to school-based support services and external resources, leveraging extensive network of community resources and contacts cultivated throughout my career.
  • Preferred Medical Plan, Inc, Miami, FL, Behavioral Health Case Manager, 05/14, 06/16, Reviewed bed census from medical chart review, verbal consent and post-discharge assessment with members or caregivers., Investigated and sustained positive working relationships with patients, families, physicians, nurses, and ancillary personnel to promote open communications., Acts as a resource to patients, families, physicians, and staff regarding internal/external resources., Initiated team conferences to facilitate discussion/consensus regarding complex cases., Used crisis intervention techniques to calm, comfort and stabilize patients/families under stress., Utilized knowledge to coordinate realistic referrals and continuing care plans to meet the needs, age, and health of the patient., Informed the patients, families and anyone accountable for the continuing care of the patient of their role and responsibilities related to the continuing care plan., Utilized appropriate clinical intervention skills to assist patients, families, and staff with their abilities to cope based on assessed needs., Documented on CM progress notes, multidisciplinary problem list and interdisciplinary education records to provide clear, concise record of social work services and interventions.
  • D&D PSYCH, Inc, Homestead, FL, School Family Therapist, 12/13, 05/14, Investigated cases of unexcused and excessive absences and tardiness and enforced provisions., Congregated on a regular basis with students, parents, teachers, counselors, principals and other staff to identify problems of tardiness, attendance, dropping out and student truancy., Conducted home visits routinely., Provided life skills support groups such as peer pressure, positive self-esteem, PTSD, communication skills, active listening and coping with stress., Provided counseling sessions to students who were dealing with hyperactive, behavioral issues, authority figure, oppositional, defiant behavior, also working with students who suffered from PTSD, ADHD, and ADD.
  • Florida Memorial Counselor/Center, Miami, FL, Guidance Counselor, 07/12, 12/13, Maintained accurate and completed student records as required by laws, district policies, and administrative regulations., Counseled students regarding educational issues, such as course and program selection, class scheduling and registration, school adjustment, truancy, study habits, and career planning., Conducted follow-up interviews with counselees to determine if their needs have been met.
  • Roxcy Bolton Rape Treatment Center (JHS), Miami, FL, Crisis Intervention Counselor, 09/10, 04/11, Offered on-site crisis intervention, individual to adolescents, adults, and family therapy, advocacy, and community referrals, to the victims of sexual assault and their families., Facilitated individual and group counseling, case management, crisis intervention, brief therapy, and cognitive behavioral treatment.
  • Miami Jewish Home Health System, Miami, FL, Geriatric Social Worker, 01/10, 09/10, Assigned to newly admitted rehabilitation patients and gathered data from patient or responsible family members to complete psychosocial assessment., Reported appropriate goals and intervention approaches to patients and family members., Planned and coordinated discharge from care facility to home.

Psychic Honor society

I was secretary of Psychic Honor Society. Participate in school events, such as raffle, bake sale and participated in communities events such as thanksgiving and spring break by visiting lower performance school and being a mentor to other kids.

Carole Dorival