Carole M. Stockton
DALLAS,TX
Summary
Dynamic administrative professional with a solid foundation in office management, human resources, and event planning. Recognized for exceptional organizational abilities, adept at managing executive schedules, coordinating travel, and utilizing Microsoft Office 365 and RiskConnect for reporting and project management.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Management Assistant
Swiss Re Life & Health America Inc.
Dallas, TX
02.2006 - 12.2025
- Direct support to Senior Vice President and liaison for five direct reports.
- Coordinated domestic and international travel, managed executive calendars and organized meetings.
- Prepared monthly performance summary and trending reports in Excel and PowerPoint.
- Expense reporting, accounts payable, and annual privacy notice distribution.
- Planned and executed annual employee team-building events.
- Philanthropic Team Leader: Chaired event committee for annual charitable events and Swiss Re Community Day. Managed $10,000 event budget.
- Local Business Continuity Manager: Coordinated business continuity plans, emergency exercises and annual updates in RiskConnect software. Lead incident management planning and annual tabletop emergency scenarios.
Assistant to COO
iptiQ Americas (Division of Swiss Re)
01.2017 - 12.2020
- Supported COO with travel, expenses, calendar management, and reporting.
- Tracked and analyzed policy counts for multiple business blocks.
- Prepared Monthly Summary reports.
Executive Assistant
Comcast Spotlight
Dallas, TX
01.2003 - 02.2006
- Supported VP/GM, Director of Sales, and team with travel, calendar, and meeting coordination.
- Generated weekly and monthly revenue reports.
Executive Assistant / Office Manager
Presby Corp
Dallas, TX
08.1999 - 06.2002
- Supported CEO and EVP in all administrative functions for a start-up company.
- Managed physician database, A/P, A/R, and coordinated training courses and travel.
- Liaised with domestic and international sales reps and distributors; prepared presentations for investors.
Human Resources Representative
Comcast Spotlight
- Coordinated and/or managed recruiting, interviews, onboarding, and compliance reporting.
- Maintained BrassRing database and EEO reports for audits.
- Lead Employee Recognition Program.
Education
Associate Life Management Institute (ALMI) - Insurance Designations
Swiss Re Life & Health America Inc.
Dallas, TXTexas Real Estate Sales License (Inactive) -
Dearborn Financial Institute
Dallas, TXSkills
- Executive support and office administration
- Human resources management
- Event planning and coordination
- Reporting and analysis
- Business continuity planning
- Technical proficiency in software
- Effective communication skills
- Windows 10 expertise
- Microsoft Office 365 applications
- RiskConnect utilization
- MySpend experience
- BrassRing knowledge
- Grace software proficiency
- Oracle database management
- Swipe application familiarity
- Typing speed: 80 WPM
Volunteer Experience
- Literacy Instruction for Texas (L.I.F.T.)
- Operation Kindness (No-Kill Animal Shelter)
- Attitudes and Attire (assisted women in getting back into the workforce – assisted with resumes, professional attire suggestions and job search direction)
Typing Speed
80 wpm
Skills Summary
Provided direct support to Senior Vice President at Swiss Re, including calendar management, travel coordination, and expense reporting. Supported COO at iptiQ Americas with international and domestic travel arrangements and executive calendar management., Managed accounts payable/receivable and maintained expense tracking spreadsheets at Swiss Re. Implemented filing systems and managed ACT physician database at Presby Corp., Scheduled interviews, checked references, created offer letters, and administered new hire orientations at Comcast Spotlight. Maintained BrassRing recruiting database and prepared EEO reports for audits., Coordinated Annual Cable Advertising Bureau Meeting for 35 market leaders, including venue selection, travel, and entertainment. Organized physician training seminars in multiple cities, handling all logistics and promotional materials., Created and maintained Master Scorecard Summary Report and trending graphs in Excel, reflecting insurance trends. Generated monthly performance summary reports in PowerPoint for Swiss Re., Gathered and coordinated information for Swiss Re’s business continuity plan, including emergency evacuation maps and exercises. Updated GRACE software with annual business continuity information and led incident management planning., Proficient in Microsoft Office 365 (Excel, PowerPoint, Outlook), Oracle, Lotus Notes, BrassRing, GRACE, RiskConnect and SWIPE. Typing speed of 80 wpm. Scheduled 60 invites, over numerous time zones and for numerous employees, for a Senior VP which freed up 10% of his time to focus on other projects., Served as liaison between executives and teams, facilitating domestic and international client relations. Coordinated and communicated with market leaders and sales representatives for meetings and events.
Certification
- LOMA-Associate Life Management Institute (ALMI)
- LOMA-Associate Customer Service (ACS)
Timeline
Assistant to COO
iptiQ Americas (Division of Swiss Re)
01.2017 - 12.2020
Management Assistant
Swiss Re Life & Health America Inc.
02.2006 - 12.2025
Executive Assistant
Comcast Spotlight
01.2003 - 02.2006
Executive Assistant / Office Manager
Presby Corp
08.1999 - 06.2002
Human Resources Representative
Comcast Spotlight
Associate Life Management Institute (ALMI) - Insurance Designations
Swiss Re Life & Health America Inc.
Texas Real Estate Sales License (Inactive) -
Dearborn Financial Institute