Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Carole Norton

Carole Norton

Lost Creek,WV

Summary

Patient-centered, tenacious, and highly organized Chief Nursing Officer with extensive experience leading staff at local and systems levels. Strong leadership abilities and capable organizer. Adept at multi-tasking and proactively addressing problematic situations in high-pressure settings.

Experienced nursing executive with strong track record in healthcare leadership and patient care management. Skilled in strategic planning, policy development, and driving quality improvement initiatives. Strong focus on team collaboration, ensuring reliable performance and adaptability to changing needs. Adept at fostering culture of teamwork and achieving exceptional results.

Overview

27
27
years of professional experience

Work History

Chief Nursing Officer

Stonewall Jackson Memorial Hospital
04.2017 - Current
  • Led the initiative to convert hospital accreditation from Joint Commission to DNV
  • Responsible for DNV Acute Stroke Ready Certification
  • The hospital received Leapfrog grade A
  • 5-Star CMS Hospital
  • Completed West Virginia Hospital Association Leadership Academy
  • Became a clinical adjunct to decrease the nurse vacancy rate
  • Instrumental in developing a patient fall program that decreased falls below the benchmark
  • Budgetary success by being under budget for salaries (5.4%) and expenses (10.2%)
  • Increased Surgical Department Revenue by $300,000 by utilizing surgical room time availability after block schedules were full
  • Successful Level IV Trauma Designation
  • Led the clinical departments in electric health record conversion to Cerner
  • Initiated nursing lead protocols for Emergency Department Triage
  • Implemented employee and patient rounding
  • Implemented bedside shift report

Assistant Chief Nursing Officer

Stonewall Jackson Memorial Hospital
05.2011 - 04.2017

Registered Nurse

Greenbrier Valley Medical Center
03.2010 - 12.2010
  • Operating Room and Emergency Department

Nursing Supervisor

Stonewall Jackson Memorial Hospital
09.2007 - 03.2010

Medical-Surgical Department Nurse Manager

Stonewall Jackson Memorial Hospital
09.2005 - 09.2007

Registered Nurse

Charleston Area Medical Center
08.2002 - 04.2003
  • Emergency Department Trauma Center

Obstetrics Department Nurse Manager

Stonewall Jackson Memorial Hospital
02.2001 - 08.2002

Registered Nurse

Stonewall Jackson Memorial Hospital
09.1997 - 02.2001
  • Emergency Department

Registered Nurse

Stonewall Jackson Memorial Hospital
06.1997 - 09.1997
  • Medical Surgical Department

Education

Doctorate - Nursing Practice

Aspen University
01.2024

Masters - Business Administration in Healthcare Administration

Western Governors University
01.2018

Bachelor of Science - Nursing

West Virginia University
01.2010

Associate Degree - Nursing

Fairmont State College
01.1997

Skills

  • Communication
  • Coaching and Mentoring
  • Leadership Skills
  • Team Relationship Building
  • Quality Improvement
  • Financial Management
  • Regulatory Requirements
  • Risk Management
  • Continuous Process Improvement
  • Staff Development and Emotional Intelligence
  • Conflict Resolution
  • Strategic Planning
  • Excellence in Clinical care
  • Patient safety

Accomplishments

  • Led the initiative to convert hospital accreditation from Joint Commission to DNV
  • Responsible for DNV Acute Stroke Ready Certification
  • The hospital received Leapfrog grade A
  • 5-Star CMS Hospital
  • Completed West Virginia Hospital Association Leadership Academy
  • Became a clinical adjunct to decrease the nurse vacancy rate
  • Instrumental in developing a patient fall program that decreased falls below the benchmark
  • Budgetary success by being under budget for salaries (5.4%) and expenses (10.2%)
  • Increased Surgical Department Revenue by $300,000 by utilizing surgical room time availability after block schedules were full
  • Successful Level IV Trauma Designation
  • Led the clinical departments in electric health record conversion to Cerner
  • Initiated nursing lead protocols for Emergency Department Triage
  • Implemented employee and patient rounding
  • Implemented bedside shift report

Timeline

Chief Nursing Officer

Stonewall Jackson Memorial Hospital
04.2017 - Current

Assistant Chief Nursing Officer

Stonewall Jackson Memorial Hospital
05.2011 - 04.2017

Registered Nurse

Greenbrier Valley Medical Center
03.2010 - 12.2010

Nursing Supervisor

Stonewall Jackson Memorial Hospital
09.2007 - 03.2010

Medical-Surgical Department Nurse Manager

Stonewall Jackson Memorial Hospital
09.2005 - 09.2007

Registered Nurse

Charleston Area Medical Center
08.2002 - 04.2003

Obstetrics Department Nurse Manager

Stonewall Jackson Memorial Hospital
02.2001 - 08.2002

Registered Nurse

Stonewall Jackson Memorial Hospital
09.1997 - 02.2001

Registered Nurse

Stonewall Jackson Memorial Hospital
06.1997 - 09.1997

Masters - Business Administration in Healthcare Administration

Western Governors University

Bachelor of Science - Nursing

West Virginia University

Associate Degree - Nursing

Fairmont State College

Doctorate - Nursing Practice

Aspen University
Carole Norton