Carole Wintersteen
Woodstock,IL
Summary
Dedicated banquet bartender with strong cash handling expertise and a focus on safety compliance. Known for reliable service and effective complaint resolution, ensuring guest satisfaction at every event.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Banquet Bartender
Boulder Ridge Country Club
Lake in the Hills, Illinois
04.2022 - 07.2026
- Prepared and served cocktails and beverages for various events.
- Maintained cleanliness and organization of bar area during events.
- Collaborated with event staff to ensure seamless service during banquets.
- Delivered prompt customer service by addressing guest inquiries and requests.
- Maintained a professional appearance at all times while adhering to company policies regarding uniforms.
- Followed all safety protocols such as checking expiration dates on bottles, disposing of broken glassware properly and monitoring intoxicated guests.
- Managed guest complaints in a timely manner; provided solutions or referred them to a manager if further assistance was needed.
Bartender/ Banquet Bartender/ Server
Hob Nob/ D'Andreas
Crystal Lake, Illinois
09.1994 - 03.2020
Skills
- Drink preparation
- Beverage management
- Event coordination
- Cleanliness maintenance
- Safety compliance
- Customer service
- Professional appearance
- Reliability and punctuality
- Superb customer service
- Cash handling expertise
Certification
- B.A.S.S.E.T.T. Certificate
- Learn 2 Serve Food Handler Certificate
Timeline
Banquet Bartender
Boulder Ridge Country Club
04.2022 - 07.2026
Bartender/ Banquet Bartender/ Server
Hob Nob/ D'Andreas
09.1994 - 03.2020