Carolea Stokes
Functional Pathways
Monroe,NC
5
Certifications
11
years of professional experience
Director of Rehabilitation overseeing therapy operations across ALF, ILF, SNF, and skilled care settings. Leads patient outcomes, revenue growth, and resource utilization by aligning physicians, nurses, finance, and insurance partners around treatment and reimbursement goals. Directs hiring, training, and performance review for therapy staff while maintaining documentation accuracy and budget control.
Work History
Director of Rehabilitation
2 Years- Oversee the operations of the therapy department within an ALF, ILF, SNf, and skilled community.
- Implemented strategic plans to improve patient outcomes, increase revenue, and optimize resource utilization
- Collaborated with physicians, nurses, and other healthcare professionals to develop comprehensive treatment plans for patients
- Collaborate with recruitment, hiring, training, and performance evaluation of therapy staff members
- Established strong relationships with insurance providers to ensure timely reimbursement for services rendered
- Monitored departmental budget and expenses to maintain financial viability while meeting quality standards
- Implemented electronic documentation system resulting in improved accuracy, efficiency, and accessibility of patient records
- Collaborated with finance department to analyze revenue trends, identify opportunities for growth, and develop financial forecasts
- Participated in interdisciplinary meetings or committees focused on improving overall patient care within the organization
Program Director
1 Year- Oversee therapy operations for an outpatient clinic in an ALF setting. Foster relationships through collaboration with facility leaders, patients/family, physicians, and staff daily. Contribute to facility meetings. Conduct interviews, hiring and onboarding processes. Manage payroll, budgets, and billing operations, insurance verification and authorizations. Maintain licensure compliance. Provide skilled occupational therapy treatment for the geriatric population. Experienced in balance training, stroke recovery, ADLs, shoulder rehab. Ability to lift more than 40lbs.
Director of Rehabilitation
3 Months- Oversee therapy department operations and financial processes. Responsible for planning therapy schedules daily/weekly. Conducted interviews and participated in the onboarding process of new team members. Attended daily facility meetings and led team meetings. Participated in monthly company themed activities. Knowledgeable of Nethealth functions, ipad, Microsoft.
Director of Rehabilitation
1 Year 8 Months- Responsible for oversight of therapy department operations, EOM billing, and oversee financial operations. Experienced with hiring, and training new and existing employees. Ensure compliance with licensure updates. Proficient with care plan meetings, and discharge planning. Strong communication and interaction skills with interdisciplinary teams, patients, and family members. Implement and training of fall prevention strategies, seating, positioning, generalized weakness, and orthopedic surgery recovery. Experienced in Dementia care, modalities for recovery of post surgery and general pain management strategies. Proficient in Microsoft applications, computer operations, ipad applications and optima, canopy, EMR systems.
Memory Care Director
7 Months- Memory Care Director responsibilities include supervising and directing memory care staff. Assigning of daily activities and resident care assignments. Conduct interviews in coordination with resident care coordinator. Responsible for orientation and education of memory care management. Interview and assess new potential residents for memory care in partnership with health and wellness director. Educate staff and resident family members of established enrichment programs. Develop and execute monthly calendar of activities and event planning. Monitor monthly budget for department. Attend daily stand up and resident care plans.
COTA/L
2 Months- General rehabilitation for assisted Living and memory Care residents. Training of fall prevention strategies, adaptive equipment usage with ADLs and caregiver education. Development of individual restorative programs. Communication with nursing and family regarding resident status and provided recommendations upon therapy discharge. Utilization of dementia management strategies with memory care residents.
COTA/L
6 Months- Skilled rehab services with short-term and long-term residents. Training of residents and caregivers for safe ADL, transfer and fall prevention strategies. Modality usage for contracture management and general recovery strategies for post surgery. Skilled in recommendation for appropriate splinting and seating system. Implementation of general strengthening exercises, and endurance training.
COTA/L
1 Year 4 Months- Provided skilled therapy services to short-term and long-term residents with general medical weakness, orthopedic recovery and stroke management. Trained residents and caregivers in strategies to improve ADL performance. Provided patients and caregivers with fall prevention strategies and recommendations for seating and positioning. Educated and trained patients and family in home exercise programs. Contributed to patients initial and discharge plan meeting with care team. Attend morning stand-up meetings and assistant to rehab director when absent. Utilized computer applications, email, and Ipad. Knowledgeable of optima application and monitoring of department metrics.
COTA/L-Interim Therapy Director
2 Years 10 Months- Interim director of therapy in a skilled nursing and short term rehab setting. Responsible for oversight of the therapy department operations. conduct interviews, onboard new staff. Manage scheduling and securing coverage for caseload. Conduct routine performance reviews and monitoring of licensure renewals. Planning of therapy minute distribution among disciplines. Monitoring of department performance and metrics. Attend morning stand-up, and contributed to patient care plan and discharge preparation.
Education
Bachelor's degree - Healthcare Administration
A.A - Health Science
Skills
Interviewing
Senior Care (10+ years)
Leadership Experience (5 years)
Microsoft Excel
Medical terminology
Long term care
Teaching
Communication skills
Computer skills
Dementia Care
Negotiation
Organizational skills
Working with people with disabilities
Supervising experience
Skilled nursing facility
Healthcare management
Customer service (10+ years)
Analysis skills
Proofreading
Memory Care
MDS
Alzheimer's Care
Leadership
Employee Orientation (10+ years)
Payroll
Management experience (5 years)
Rehab (10+ years)
Supervising Experience (5 years)
Microsoft Publisher
Certification
CPR Certification
Personal Information
Title: Program Director
Timeline
Director of Rehabilitation
Functional Pathways
11.2024 - CurrentRead More
Program Director
Synchrony Rehab
10.2023 - 10.2024Read More
Director of Rehabilitation
Broad River Rehab
06.2023 - 09.2023Read More
Director of Rehabilitation
Healthpro-heritage
09.2021 - 05.2023Read More
Memory Care Director
Senior Lifestyle Corporation
02.2021 - 09.2021Read More
COTA/L
Legacy Healthcare
12.2020 - 02.2021Read More
COTA/L
Adaptive Rehab Services
06.2020 - 12.2020Read More
COTA/L
Healthpro-heritage
04.2019 - 08.2020Read More
COTA/L-Interim Therapy Director
Aegis Therapies
05.2016 - 03.2019Read More
Cape Fear Community College
A.A from Health Science
Read More
Liberty University
Bachelor's degree from Healthcare Administration
Read More