Carolee A. Moore
Chicago,IL
Summary
Motivated team player who excels at building trusting relationships with colleagues. Exceptional professionalism with strong interpersonal and communication skills. Highly adaptable, patient, positive, innovative, and open to new ideas. Results oriented, dependable, responsible contributor committed to excellence and success.
Overview
19
19
years of professional experience
Work History
Customer Service Representative
Tinley Park Roller Rink
03.2024 - Current
- Resolved customer inquiries and complaints, ensuring a positive experience for all patrons.
- Managed cash register operations, maintaining accuracy in transactions and balancing daily sales reports.
- Trained new staff on customer service protocols, enhancing team efficiency and service delivery.
- Implemented feedback mechanisms to gather customer insights, driving improvements in service quality.
Elderly Caregiver
Help At Home
11.2017 - Current
- Assisted the elderly with daily activities involving personal care and hygiene needs
- Prepared meals and fed patients in accordance with individual dietary restrictions
- Transported patients to appointments as needed
- Performed household chores (cleaned kitchens/baths, washed dishes/laundry, etc.) provided medication distribution reminders
- Maintained clients records in accordance with company policy and procedures; documents as applicable, leisure activities, incidents, and observations.
Customer Service Associate
Rich City Skate
09.2006 - 08.2010
- Actively greeted visitors and delivered exceptional customer service and assistance to hundreds of guests.
- Coordinated Scheduling Birthday parties and various events
- Performed administrative duties as needed
- Assisted with the operations of the concessions stand
- Maintained clean and organized skating facility
Education
High School Diploma -
Roger C. Sullivan High School
Chicago, IL06.2002
Skills
Customer service
Timeline
Customer Service Representative
Tinley Park Roller Rink
03.2024 - Current
Elderly Caregiver
Help At Home
11.2017 - Current
Customer Service Associate
Rich City Skate
09.2006 - 08.2010
High School Diploma -
Roger C. Sullivan High School