Carolette Allen
Bryant,AR
Summary
Dynamic Dispatch Operations Manager with a proven track record at Aone Tire Service, enhancing customer satisfaction through effective complaint resolution and streamlined inventory management. Skilled in logistics management and fostering teamwork, I excel in route planning and scheduling coordination, ensuring safety and efficiency in operations.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
27
27
years of professional experience
Work History
Dispatch Operations Manager
Aone Tire Service
Pine Bluff, AR
01.2005 - Current
- Implemented a complaint resolution process to address driver and customer concerns, leading to improved satisfaction rates.
- Streamlined inventory management processes, reducing product shortages and minimizing order delays for customers.
- Fostered a positive work environment that promoted teamwork and collaboration among dispatchers, drivers, and other stakeholders in the supply chain.
- Ensured adherence to safety guidelines and regulations within the dispatch department to maintain a safe work environment at all times.
Package Handler
FedEx:Ground
Little Rock, AR
02.2006 - 05.2010
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
Substitute Teacher
Pine Bluff School District
Pine Bluff, AR
09.1998 - 05.2002
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Supervised lunchroom and recess activities.
- Assisted in organizing and supervising school field trips, enhancing learning through real-world experiences.
- Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
- Researched and selected age-appropriate materials and resources for classroom instruction.
- Monitored student behavior and administered discipline as needed.
Education
No Degree - Business Administration
Pulaski Technical College
North Little Rock, AR09-2013
No Degree - Child Development
West Los Angeles College
Culver City, CA09-2002
Skills
- Transportation
- Route planning
- Scheduling coordination
- Logistics management
- Maintenance recordkeeping
Timeline
Package Handler
FedEx:Ground
02.2006 - 05.2010
Dispatch Operations Manager
Aone Tire Service
01.2005 - Current
Substitute Teacher
Pine Bluff School District
09.1998 - 05.2002
No Degree - Business Administration
Pulaski Technical College
No Degree - Child Development
West Los Angeles College