CAROLINA ALCANTAR RAMIREZ
San Diego,CA
Summary
Focused student with knowledge of customer service, data entry and records management. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as detail-oriented by my peers, I can be relied upon to help your company achieve its goals.
Overview
4
4
years of professional experience
Work History
Cannon Crew Member
ARMY NATIONAL GUARD
Azusa, CALIFORNIA
08.2020 - Current
- Experienced in launching, arming, and inspecting missiles of various types and sizes
- Performed daily maintenance checks to ensure system reliability and accuracy
- Maintained a high degree of proficiency in the use of specialized weapons systems and associated hardware
- Performed routine and scheduled maintenance services
- Worked with coworkers to complete tasks
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
Customer Service Associate
THE HOME DEPOT
San Diego, CALIFORNIA
01.2022 - 04.2024
- Conferred with customers by telephone or in-person to provide product or service information
- Placed and canceled customer orders and upgraded accounts
- Resolved product or service problems by clarifying customer's complaint and determining cause of problem.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
Overnight Freight Associate
THE HOME DEPOT
San Diego, CALIFORNIA
08.2021 - 01.2022
- Stocked and neatly arranged items on shelves
- Applied merchandise sales tags to items, allowing for clear and visible price tags
- Created sanitary work environment by maintaining cleanliness of storeroom.
- Organized freight in a neat, orderly fashion according to company standards.
Education
Associate In Science (A.S.) In Criminal Justice -
Grossmont College
12-2025
Skills
- Courteous and Strong Service Mindset
- Customer Satisfaction
- Strong Telephone Etiquette
- Adaptable and Flexible
- Attention to Detail
- Safety Management
- Teamwork skills
- Customer Service and Assistance
Languages
- Bilingual - Spanish
Timeline
Customer Service Associate
THE HOME DEPOT
01.2022 - 04.2024
Overnight Freight Associate
THE HOME DEPOT
08.2021 - 01.2022
Cannon Crew Member
ARMY NATIONAL GUARD
08.2020 - Current
Associate In Science (A.S.) In Criminal Justice -
Grossmont College
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