CAROLINA CABRERA
Norcross,US
Summary
Goal-driven and hardworking receptionist, dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Security conscious and astute in control of confidential documentations.
Overview
4
4
years of professional experience
Work History
Server
D’floridian
Lawrenceville, GA
04.2023 - 06.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Receptionist
El Camino Auto Sales
Gainesville, GA
02.2020 - 11.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Helped maintain office security by monitoring visitor access and issuing badges.
- Improved office organization with meticulous management of appointment scheduling and client databases.
- Supported company correspondence by drafting and distributing memos and emails.
- Facilitated smooth communication channels by promptly forwarding messages to appropriate departments.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Education
Diploma -
Berkmar High School
Lilburn, GA08.2021
Skills
Strong Work Ethic
Exceptional customer service
Cash Handling
Guest Engagement
Hospitality service expertise
Sales expertise
Quality Control
Multitasking
Multitasking Abilities
Team Leadership
Effective Communication
Transactions and Cash Handling
Organizational Skills
Active Listening
Workflow Coordination
Team Collaboration
Problem-solving abilities
Computer skills
Reliable and punctual
Basic math
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Server
D’floridian
04.2023 - 06.2024
Receptionist
El Camino Auto Sales
02.2020 - 11.2021
Diploma -
Berkmar High School