Carolina Clark
Porter,TX
Summary
Achieved exceptional customer satisfaction and relationship building at Wells Fargo Bank, N.A., by offering tailored financial solutions and fostering trust. Expert in branch operations and compliance, I significantly contributed to new business growth through strategic financial assessments, leveraging both interpersonal and analytical skills. Organized financial professional aiming to fulfill Personal Banker role within dynamic team. Driven to bring value through extended knowledge of financial products, services and branch operations. Top-performing professional with substantial experience in banking and finance. Dedicated to establishing long-term relations with customers to demonstrate trust and decrease account closure rates. Adept at understanding customer needs to recommend appropriate banking products. Dynamic and attentive Job Title specializes in retail banking, customer service and account management. Driven to help clients make responsible and financially beneficial decisions. Knowledgeable of branch operations and financial products to best support company and customers.
Work History
Associate Personal Banker
Wells Fargo Bank, N.A.
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
Education
Associates - Medical Billing And Coding
Skills
- Relationship Building
- Branch operations
- Customer Service
- Customer Satisfaction
Fluent in English and Spanish
fluent in English and Spanish
Languages
English and Spanish
Full Professional
Timeline
Associate Personal Banker - Wells Fargo Bank, N.A.
Herzing College - Associates, Medical Billing And Coding
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