Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Carolina Conticelli

Orange,CA

Summary

Human Resources professional with proven track record of driving organizational success through strategic HR initiatives and talent management. Strong focus on team collaboration, achieving results, and adapting to changing needs. Expertise in employee relations, recruitment, performance management, and compliance. Known for excellent communication skills, reliability, and fostering a positive workplace culture.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Human Resources Director

JAMS
04.2022 - Current

Streamlined HR processes for increased efficiency and improved service delivery. Oversaw annual performance review process, providing guidance to managers on setting goals and measuring employee progress. Implemented policies and procedures to ensure compliance with federal, state, and company regulations.

Managed benefits administration, ensuring cost-effective coverage options for employees while staying within budget constraints. Conducted thorough compensation analyses to maintain competitive pay structures within the industry market standards. Coordinated internal communications efforts, keeping employees informed of important organizational updates and changes. Supported talent development through coaching sessions with key personnel, assisting them in reaching their professional growth objectives. Oversaw workers' compensation program. Monitored administration of benefits program to maintain compliance. Optimized HRIS systems for better data accuracy and ease of use by both HR professionals and employees. Created user-friendly employee handbook. Enhanced employee engagement by implementing innovative HR programs and initiatives. Implemented wellness programs to promote employee health. Created and implemented forward-thinking initiatives to improve employee engagement. Managed other HR staff and oversaw completion of tasks and initiatives.

Educated employees on company policy and kept employee handbook current. Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission. Provided updates on HR policy changes to employees to satisfy compliance and state laws. Distributed employee engagement surveys to identify areas of improvement. Fostered positive work environment through comprehensive employee relations program.

Human Resources Manager

JAMS
08.2017 - 04.2022

Managed HR-related duties and worked closely with the CHRO in supporting the company and the associate experience. Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required. Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation. Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality. Conducted thorough internal investigations, addressing employee concerns with fairness and transparency. Collaborated with executive leadership to align HR initiatives with overall business goals and objectives. Maintained company compliance with local, state, and federal laws, in addition to established organizational standards. Motivated employees through special events, incentive programs, and constructive feedback. Regularly analyzed workforce trends. Coordinated company-wide training programs to enhance workforce skills and promote professional growth. Conducted salary and market benchmarking analyses to ensure competitive compensation and attract top talent.

Streamlined HR reporting processes, enabling more efficient analysis and decision-making with improved data management practices. Distributed employee engagement surveys to identify areas of improvement. Partnered with management to foster positive work environment through comprehensive employee relations program.

Case Coordinator

JAMS
03.2015 - 08.2017

Assisting retired Justices, Judges, Commissioners, and attorneys with the coordination of Mediations and Arbitrations.

Legal Assistant

Law Office of Daniel P. Gray
09.2013 - 11.2014

Prepared legal pleadings, forms, miscellaneous documents, and drafted letters related to Family Law. Assisted in researching case law, California Family Law Code, managed the firm's accounting, utilizing Quick-Books, maintained records of clients and vendor contracts, and filed documents in person at courthouses throughout Orange County, Riverside, San Bernardino and Los Angeles.

Legal Assistant

Thomas C. Watts, Inc.
09.2013 - 11.2014

Prepared legal pleadings, forms, miscellaneous documents, and drafted letters related to Civil, Estate Planning, Alternative Dispute Resolutions and Corporations. Assisted in researching case law, California Civil Code of Procedures, and filed documents electronically and in person at Courts throughout Riverside and Orange County. Assisted in billing clients and maintaining client's records through Rocket Matters.

Legal Assistant

Watts & Gray, LLP.
05.2009 - 09.2013

Prepared legal pleadings, forms, and miscellaneous documents, including client and counsel correspondence related to Civil, Family Law, Estate Planning, Alternative Dispute Resolutions, and Corporations. Assisted in researching case law and filed documents in a timely manner with the courts. Managed the firm's accounting using Quick-Books, and maintained records of clients utilizing Time Slips and Amicus.

Education

MBA & MHRM -

Keller Graduate School of Management
Long Beach
07-2017

Bachelor of Arts - Political Science And Government

California State University, Fullerton
Fullerton, CA
05-2014

Skills

    Dedicated Director, Human Resources, skilled in legal research, collaboration, HR policies implementation, compensation and benefits, operations and employee relations, and establishing strong partnerships with leadership

Certification

  • SHRM-CP - SHRM Certified
  • SHRM PMQ Certified
  • Certified in Strategic HR Leadership by Cornell University.
  • Certified in Diversity & Inclusion by Cornell Universty.
  • Compensation Immersion Certified by WorldAtWork.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
French
Elementary

Timeline

Human Resources Director

JAMS
04.2022 - Current

Human Resources Manager

JAMS
08.2017 - 04.2022

Case Coordinator

JAMS
03.2015 - 08.2017

Legal Assistant

Law Office of Daniel P. Gray
09.2013 - 11.2014

Legal Assistant

Thomas C. Watts, Inc.
09.2013 - 11.2014

Legal Assistant

Watts & Gray, LLP.
05.2009 - 09.2013

MBA & MHRM -

Keller Graduate School of Management

Bachelor of Arts - Political Science And Government

California State University, Fullerton