Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

CAROLINA DE FURIA

Las Vegas,Nevada

Summary

Dynamic and personable sales and customer service professional with a proven ability to communicate effectively, and thrive under pressure. Known for emotional intelligence, patience, and adaptability in fast-paced environments. Eager to apply strong interpersonal skills to new opportunities in hospitality and client-facing roles.

Overview

4
4
years of professional experience

Work History

Sales Representative

Eos Fitness
Henderson, Nevada
06.2022 - 07.2024
  • Welcomed and built rapport with new gym members by providing engaging and informative facility tours. Created a fun and warming environment for member’s experience.
  • Stayed up to date on current sales and promotions while exceeding sales targets, percentages and overall revenue growth.
  • Developed strong customer relationships through personalized service and follow-ups. Ensuring a positive gym experience.
  • Handled customer complaints and returns efficiently for customer care and satisfaction.

Front Desk Receptionist

Eos Fitness
Henderson, Nevada
04.2021 - 05.2022
  • Managed incoming calls, directing them to appropriate staff members or taking detailed messages as necessary.
  • Greeted and welcomed members with hospitality in a fun and professional manner while managing multiple tasks.
  • Handled members payments and provided detailed explanations of membership charges, ensuring transparency. Maintained financial records and resolved billing inquiries.
  • Prepared reports on facility repairs and gym equipment maintenance for safety upon members experience.

Hostess

CRAFTKitchen
Las Vegas, Nevada
06.2020 - 03.2021
  • Assisted in seating guests and managing the wait list.
  • Supported servers and bussers through high-volume shifts with food running and table cleaning.
  • Demonstrated excellent customer service skills to ensure a pleasant dining experience.
  • Presented a positive first impression of establishment’s high standards by delivering exceptional service.
  • Answered phone calls to take reservations and address guest questions and concerns.

Education

High School Diploma -

Green Valley High School
Henderson, NV

Skills

  • Customer service
  • Multitasking
  • Fast-Paced Work
  • Teamwork
  • Compassionate
  • Sales

Personal Information

Timeline

Sales Representative

Eos Fitness
06.2022 - 07.2024

Front Desk Receptionist

Eos Fitness
04.2021 - 05.2022

Hostess

CRAFTKitchen
06.2020 - 03.2021

High School Diploma -

Green Valley High School
CAROLINA DE FURIA