Carolina De La Torre
La Habra,CA
Summary
Organized and hardworking office professional with three years of experience supporting busy environments and managing high-volume administrative tasks. Skilled in communication, documentation, planning, and providing excellent customer support in both academic and business settings. Knowledgeable in office processes, scheduling systems, and professional workplace standards. Experienced in event coordination, office operations, and front desk service. A fast learner with strong adaptability, currently a freshman in college, and highly motivated to grow and succeed. Known for learning new systems quickly, staying calm under pressure, and bringing reliable, high-quality work to every role.
Overview
4
4
years of professional experience
4
4
Certifications
Work History
Event Coordinator Assistant
REV Fitness Center
Long Beach, California
05.2025 - 10.2025
- Planned and organized community fitness events from start to finish, creating clear timelines, layouts, and schedules to ensure smooth and successful execution. Set up event spaces by arranging booths, activities, and promotional materials to create an organized, welcoming, and visually appealing environment.
- Managed day-of operations by overseeing registration, supporting attendees, adjusting schedules, and resolving issues quickly and professionally.
- Communicated with guests, members, and partners in a friendly and professional manner, providing information, and ensuring everyone felt included and supported.
- Contributed to a 10% increase in event-related sales and member engagement by actively promoting programs and connecting with attendees.
- Led post-event wrap-ups and evaluations to review outcomes, highlight strengths, and identify improvements for future events.
Election Worker
Los Angeles County
Rowland Heights, California
09.2024 - 11.2024
- Verified over 200 voters using county systems while ensuring accuracy and confidentiality.
- Delivered clear, nonpartisan instructions on ballot procedures and voter rights.
- Supported polling place operations by overseeing setup, equipment checks, and closing duties.
- Resolved voter inquiries and concerns in a calm, professional manner.
- Maintained an organized and welcoming voting environment throughout the election process.
Office Assistant
Ace Roll Off
Carson, California
10.2021 - 06.2024
- Managed a fast-paced office environment by handling over 30 customer calls each day, providing clear support with scheduling, billing inquiries, service requests, and account issues, while maintaining a positive and professional tone.
- Coordinated and processed work orders, permits, and invoices with a high level of accuracy, ensuring that both administrative and digital records were organized, updated, and easy for the team to access.
- Strengthened dispatch operations by preparing efficient daily routes, monitoring service progress, and communicating real-time updates to drivers to support timely and reliable service.
- Addressed customer concerns with professionalism and strong problem-solving skills, resolving issues quickly, and improving the overall customer experience.
- Supported leadership by maintaining organized file systems, updating schedules, and contributing to smoother office workflows through small operational improvements.
Office Aide
Ernest McBride High School
Long Beach, California
08.2022 - 06.2023
- Served as a reliable first point of contact by answering a high volume of daily calls and directing students and families to the appropriate staff.
- Delivered passes and important documents across campus each day to keep communication smooth between classrooms and administration.
- Organized and maintained confidential student files with accuracy, supporting compliance and efficient office operations.
- Assisted with daily campus flow during drop-off and pick-up, helping manage large groups of students safely and efficiently.
- Prepared and restocked teacher supplies, ensuring classrooms had what they needed and reducing delays in instruction.
Education
Associate of Science - Biology
Fullerton College
Fullerton, CA01-2027
High School Diploma -
Ernest McBride High School
Long Beach 06-2025
Dual Enrollment - Public Health
Long Beach City College
Long Beach, CA05-2025
Skills
- Customer service
- Leadership
- Bilingual communication
- Effective communication
- Conflict resolution
- Administrative support
- Microsoft Office and Google Suite
- Team collaboration
- Organizational skills
- Problem-solving
Certification
CPR and First Aid Training – Certified CPR and First Aid Provider, American Red Cross (2025)
Timeline
Event Coordinator Assistant
REV Fitness Center
05.2025 - 10.2025
Election Worker
Los Angeles County
09.2024 - 11.2024
Office Aide
Ernest McBride High School
08.2022 - 06.2023
Office Assistant
Ace Roll Off
10.2021 - 06.2024
Associate of Science - Biology
Fullerton College
High School Diploma -
Ernest McBride High School
Dual Enrollment - Public Health
Long Beach City College