Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Carolina Futema

Berwyn,PA

Summary

Detail-oriented professional with experience in customer service and teamwork. Skilled in inventory management and problem resolution, consistently delivering high-quality service while adhering to safety regulations and enhancing customer experiences.

Overview

5
5
years of professional experience

Work History

Barista

Mad Anthony Wayne Cafe
Wayne, Pennsylvania
02.2024 - Current

Ensured machinery operation met safety protocols, reducing risk of accidents.

Maintained accurate sales and inventory records, facilitating efficient operations.

Greeted customers and efficiently handled drink and food orders.

Adhered to food safety regulations, ensuring quality and compliance during food preparation.

Babysitter

Private Residence
Berwyn, Pennsylvania
02.2021 - Current

Cared for children of various ages, assisting with feeding, dressing, and daily activities to ensure their well-being.

Communicated with parents and guardians about daily activities and behaviors, fostering transparency and collaboration.

Engaged with children individually, building positive, trusting relationships that promoted emotional security.

Front Counter Cashier

Clay's Bakery
Berwyn, Pennsylvania
03.2023 - 06.2023

Processed sales returns and exchanges through POS system, ensuring customer satisfaction and retention.

Resolved customer complaints with composed assistance, fostering positive customer relationships.

Addressed customer inquiries via phone, facilitating seamless order placements and enhancing service experience.

Swim Instructor

Goldfish Swim School
Malvern, Pennsylvania
07.2022 - 10.2022

Evaluated swimming skill levels for each student and assigned appropriate class placements to optimize learning.

Fostered strong relationships with parents and swimmers to enhance communication and support.

Completed training courses to incorporate current best practices into instruction.

Education

High School Diploma -

Conestoga High School
Berwyn, PA
06-2026

Skills

  • Sales processing
  • Inventory management
  • Sales strategy
  • Time management
  • Customer service
  • Team collaboration
  • Effective communication

Languages

English
Native/ Bilingual
Portuguese
Native/ Bilingual
Spanish
Professional

Timeline

Barista

Mad Anthony Wayne Cafe
02.2024 - Current

Front Counter Cashier

Clay's Bakery
03.2023 - 06.2023

Swim Instructor

Goldfish Swim School
07.2022 - 10.2022

Babysitter

Private Residence
02.2021 - Current

High School Diploma -

Conestoga High School
Carolina Futema