Ariel Elíseo Vásquez Guerrero
Los Angeles,CA
Summary
Passionate about helping customers and creating satisfying experiences. Reliable Barista quickly masters new concepts and skills. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport. Always following instructions from my managers to provide a good service and have a great work environment. Always open for advices and to learn new stuff to provide a better service to customers.
Overview
4
4
years of professional experience
Work History
Barista
Chill Since 93"
Los Angeles, CA
11.2023 - Current
- Prepared high-quality beverages using espresso machines and various brewing methods.
- Provided exceptional customer service by engaging with customers and addressing inquiries.
- Maintained cleanliness of workstations, equipment, and dining areas throughout shifts.
- Assisted in training new baristas on beverage preparation and customer interaction techniques.
- Managed inventory levels, ensuring adequate supplies of coffee beans and ingredients.
- Collaborated with team members to create a positive and efficient work environment.
- Handled cash transactions accurately while maintaining register integrity during busy periods.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Described menu items to customers and suggested products based on stated preferences.
- Delivered food orders promptly to tables, ensuring accuracy and presentation.
- Collaborated with kitchen staff to communicate special requests and order modifications.
- Supported guest experience by providing menus and answering food-related inquiries.
- Monitored dining area for guest needs, refilling drinks and clearing empty plates.
- Trained new food runners on service standards and efficient delivery practices.
- Coordinated with team members to streamline service flow during peak hours.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
Sales Associate
Tilly's
Santa Ana, California
03.2023 - 12.2023
- Assisted customers in product selection and provided detailed product information.
- Processed sales transactions accurately using point-of-sale systems.
- Maintained store presentation by organizing merchandise and ensuring cleanliness.
- Collaborated with team members to achieve daily sales goals and improve customer service.
- Handled customer inquiries and resolved issues to enhance shopping experience.
Painter
ALTECH Pro Painting
Los Angeles, California
01.2023 - 11.2023
- Prepared surfaces for painting by cleaning and sanding as needed.
- Applied paint using brushes, rollers, and spray equipment effectively.
- Assisted in selecting colors and finishes for various projects.
- Conducted touch-ups and repairs on previously painted surfaces.
Customer Service Representative
M & C upholstery supply
Los Angeles, California
09.2021 - 10.2023
- Assisted customers with inquiries and resolved issues promptly.
- Processed orders and maintained accurate customer records.
- Utilized CRM software to track customer interactions and feedback.
- Collaborated with team members to enhance service delivery efficiency.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Developed strong relationships with customers by providing personalized assistance and support.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Skills
- Beverage preparation
- Customer engagement
- Cash handling
- Health and safety compliance
- Customer relationship management
- Team collaboration
- Sales processing
- Problem solving
- Effective communication
- Training and development
- Solid problem solver
- Positive and professional
- Hospitality and accommodation
- Safe food handling
- Soft selling
- Sales support
- Relationship building
- High-energy attitude
- Staff training
Timeline
Barista
Chill Since 93"
11.2023 - Current
Sales Associate
Tilly's
03.2023 - 12.2023
Painter
ALTECH Pro Painting
01.2023 - 11.2023
Customer Service Representative
M & C upholstery supply
09.2021 - 10.2023