Carolina Garibay

Communication is essential to resolving a customer’s questions or issues while representing the company in a good light. Problem-solving, empathy, technical proficiency, and time management. Contribute to team effort by accomplishing related results as needed. Handle complaints, provide appropriate solutions and alternatives within the limits, and follow up to ensure resolution. Go to the extra mile to engage customers.

• Assisted with a variety of daily tasks to achieve ultimate store productivity. Collected payments, issued receipts, neatly bagged items, and helped customers to their vehicle when needed. Accurately counted the money in drawers at the end of shifts and logged numbers.

Educated myself on the products and mission of the store, and remained up-to-date on new products and trends. Developed strong customer relationships that resulted in a high rate of repeat regular customers.