Carolina German
Seattle,,WA
Summary
Well-organized and creative Merchandising professional successful at representing consumer tastes and needs in retail market. Accurately assess competition and pursues effective ways to boost sales and reinforce client brands.
Overview
6
6
years of professional experience
Work History
Lingerie Assistant Department Manager
Nordstrom
03.2024 - Current
- Enhanced department efficiency by streamlining processes and implementing new organizational strategies.
- Assisted in increasing sales revenue through effective merchandising and promotional efforts.
- Collaborated with the department manager to develop and implement strategic plans for growth and improvement.
- Oversaw daily operations within the department, ensuring tasks were completed accurately and on time.
Retail Management and Leadership Intern
Nordstrom
01.2024 - 03.2024
- Worked closely with department managers to exceed sales and customer outreach goals.
- Collaborated with product development, merchandising, and sales teams to develop creative solutions for complex problems.
- Conducted research on industry trends to support the creation of innovative strategies for company growth.
- Contributed to process improvements by analyzing current procedures and recommending changes based on best practices.
SPS Program Lead
Seattle Public Schools
09.2019 - 01.2024
- Planned, produced, and delivered educational courses that aligned with student needs and learning goals.
- Ensured a safe and secure environment for students by closely monitoring daily activities and promptly addressing any concerns with both students and parents.
- Developed strong relationships with participants, families, and staff through consistent communication and collaboration.
Customer Service Representative
Kohl's
06.2018 - 03.2020
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Education
Bachelor of Arts - Apparel Merchandising, Business Administration
Seattle Pacific University
Seattle, WASkills
- Sales expertise
- Team Management
- Business Relationship Management
- Strategy Development
- Excel Certified
Timeline
Lingerie Assistant Department Manager
Nordstrom
03.2024 - Current
Retail Management and Leadership Intern
Nordstrom
01.2024 - 03.2024
SPS Program Lead
Seattle Public Schools
09.2019 - 01.2024
Customer Service Representative
Kohl's
06.2018 - 03.2020
Bachelor of Arts - Apparel Merchandising, Business Administration
Seattle Pacific University
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