Carolina Greco
Summit,NJ
Summary
Experienced Business Operations Lead with a proven track record in developing strategic plans aligned with business goals. Expertise in cross-functional areas project management, process improvements, and KPI analysis. Skilled at analyzing metrics and data to identify trends and develop effective strategies for driving business growth. Problem-solving orientation and keen attention to detail. Strong organizational skills and ability to build relationships with colleagues and senior leadership. Seeking a challenging role to utilize interpersonal skills and business operations background for providing leadership advisory and support in achieving business and organizational goals.
Overview
19
19
years of professional experience
Work History
Business Operations Lead for Design & Digital Products in North America (Sr. Manager)
Accenture Song
01.2022 - 07.2024
- Responsible for providing operations support to the Song North America Design & Digital Products Practice Lead and 6 additional sub-Practice Leads to run their business and meet expected goals
- Provide strategic and critical thinking advisory and decision support through diagnosis of business results and context
- Work with Leadership to elaborate business strategy for revenue growth. Create and execute action plans engaging other senior leaders and functional areas.
- Track progress, update and reprioritize actions and processes based on context changes
- Anticipate upcoming challenges and provide resolution alternatives
- Key activities related to Business and Talent growth strategy, resource planning, sales pipeline management, business KPIs, prepare agendas and materials for leadership meetings. Manage cross-functional (HR, Finance, Sales Excellence, Marketing & Communications, etc.) projects to achieve business and company-wide goals on time and within budget constraints .
Business Operations Manager
Accenture
12.2016 - 12.2021
- Responsible for orchestrating operations at 3 organizations within Technology services (Products & Platform engineering services, Edge Computing, Industry X Technology), reporting directly to the DOO based in US
- Ensure all business results and projections are appropriately communicated and interpreted by Leadership
- Provide trusted advisory to Leadership to help them make decisions to run the business based on full understanding of the business sales and pipeline, finance, market development and asset investments, resources and V&A perspective
- Work with Leadership, Finance and HR to develop annual plans based on business strategy, economic model and firm targets
- Drive collaboration across key business areas and integrate them
- Prepare, review and refine key business metrics and status materials that are shared with Technology Senior leadership
- Manage and drive special projects and requests that require deep knowledge of complex components of the businesses and in-depth analysis/evaluation of different variables
- Manage a team of 4 team members and be the local point of contact for 10 team members within the Buenos Aires Technology Cloud First community.
APP Sales Decision Support and Analytics Manager
Accenture
12.2015 - 12.2016
- Responsible for providing sales support and analysis to Accenture Products and Platforms Leadership
- Analysis on sales month end results, pipeline health, forecast and actuals, business units’ reviews, win loss reviews
- Content research for social media marketing
- Local lead and coach of the Accenture Products and Platforms sales support team (15 resources).
Sales Process Manager (OSP)
Accenture
04.2012 - 11.2015
- Manager of a team located in BA that maintains sales pipeline accuracy and provides support to Leadership on Accenture Sales Process to ensure compliance
- Sales Tool (MMS) management and new business meetings organization
- Coaching and leading a team of 15 members.
Client Financial Management Sr Specialist (CFM)
Accenture
08.2008 - 03.2012
- Team Lead responsible for providing financial support to client contracts
- In charge of the start-up of a team located in BA with direct supervision of 6 resources
- Main responsibilities: annual planning, monthly forecasting, performance management (actuals vs forecast) and reporting, internal controls compliance, pricing models and different financial scenarios for decision making
- Support provided to Italy cross industries and Argentina.
Marketing and Business Development Sr Analyst
Accenture
01.2007 - 08.2008
- Budgeting and financial management of expenses issued by the company on market development and new business initiatives
- Analysis of actuals versus forecast
- The role reports directly to the global management in the US.
Project Analyst
Latin America Postal
01.2006 - 08.2007
- Development and implementation of new products
- Strong knowledge of each area of the company to carry out new projects
- In charge of producing reports and making internal and external presentations
- Research and assessment of funding sources to work on the development and implementation of new projects.
Education
Marketing And Commercial Management
Universidad Argentina De La Empresa
Buenos Aires12.2013
Degree in Economics
Universidad De Buenos Aires (UBA)
Buenos Aires2004
Skills
- Strategic Business Planning
- Project Management
- Budgeting and forecasting
- Key Performance Indicators
- Finance acumen
- Sales pipeline management
- Analytical and detail oriented skills
- Business process optimization
- Decision-making capabilities
- Team management
- Leadership and cross-functional areas relationship building
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Italian
Native or Bilingual
French
Elementary
Additional Information
MS Excel
MS Powerpoint
MS PowerBI
Tableau
SAP R3 / SAP BR
Timeline
Business Operations Lead for Design & Digital Products in North America (Sr. Manager)
Accenture Song
01.2022 - 07.2024
Business Operations Manager
Accenture
12.2016 - 12.2021
APP Sales Decision Support and Analytics Manager
Accenture
12.2015 - 12.2016
Sales Process Manager (OSP)
Accenture
04.2012 - 11.2015
Client Financial Management Sr Specialist (CFM)
Accenture
08.2008 - 03.2012
Marketing and Business Development Sr Analyst
Accenture
01.2007 - 08.2008
Project Analyst
Latin America Postal
01.2006 - 08.2007
Marketing And Commercial Management
Universidad Argentina De La Empresa
Degree in Economics
Universidad De Buenos Aires (UBA)
Similar Profiles
Giulio IncardonaGiulio Incardona
Digital Transformation Manager at Accenture SongDigital Transformation Manager at Accenture Song
Charles AgnewCharles Agnew
Freelance 3D Artist at Accenture SongFreelance 3D Artist at Accenture Song
Kritika SharmaKritika Sharma
Business Analyst/Product Owner Team Lead at Accenture SongBusiness Analyst/Product Owner Team Lead at Accenture Song