Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carolina Guerra

Dallas,TX

Summary

Motivated professional offering proficiency in data entry combined with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.

Overview

8
8
years of professional experience

Work History

Student Data Specialist

Richardson ISD
08.2019 - 06.2023
  • Collected, Organized, and maintained student information in databases
  • Managed sensitive information responsibly, adhering to strict security protocols and maintaining confidentiality at all times.
  • Utilized data entry skills to input and maintain accurate records
  • Enrolled students into Focus system and assisted parents with any enrollment questions.


Special Education Aide

Richardson ISD
08.2018 - 05.2019
  • Provided one-on-one support to students with physical, emotional, or behavioral challenges during classroom activities.
  • Assisted in the development of functional life skills for students with intellectual and developmental disabilities.
  • Utilized positive reinforcement techniques and de-escalation strategies to address challenging behaviors and promote social-emotional development.
  • Collaborated with teachers, teammates, and parents to create a supportive and inclusive learning environment.
  • Managed crisis situations effectively while maintaining a calm demeanor that minimized distractions from the educational process.

Front Desk Receptionist

Richardson ISD
08.2016 - 06.2018
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.

Instructional Assistant

Richardson ISD
08.2015 - 05.2016
  • Supervised students in afterschool care during homework time, recess time and group activities.
  • Managed student discipline under direction of site coordinator.
  • Adhered to program guidelines and attended required trainings

Education

High School Diploma -

Richardson High School
Richardson, TX
06.2011

Skills

  • Strong customer service skills with a focus on resolving issues promptly and efficiently
  • Microsoft Office proficiency
  • Ability to adapt to changing environments and prioritize tasks in a fast-paced setting
  • Strong interpersonal and communication skills
  • Proficient in data entry

Timeline

Student Data Specialist

Richardson ISD
08.2019 - 06.2023

Special Education Aide

Richardson ISD
08.2018 - 05.2019

Front Desk Receptionist

Richardson ISD
08.2016 - 06.2018

Instructional Assistant

Richardson ISD
08.2015 - 05.2016

High School Diploma -

Richardson High School

Similar Profiles

CREATE PROFILE
Carolina Guerra