Carolina Gutierrez
Irvine,California
Summary
A professional, ready-to-learn individual with a wide range of skills. Hoping to be a teacher one day, working with students and children in a classroom or outside.
Overview
3
3
years of professional experience
Work History
Hospitality Worker
Eureka! Restaurants
Irvine, CA
04.2024 - Current
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Took reservations over phone and in person.
- Provided customers with accurate wait times and monitored waiting list.
- Managed dining room layout to maximize efficiency of staff members.
- Assisted servers in seating guests by escorting them to their tables.
Front of House and Back of House Team Member
The Buffalo Spot
Irvine, CA
10.2022 - 03.2024
- Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
- Coordinated orders to expedite food from kitchen according to cook time and delivery time.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Front of House Employee
Chick-fil-A
Rialto, California
08.2022 - 09.2023
- Identified needs of customers promptly and efficiently.
- Maintained safe food handling practices to prevent germ spread.
- Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
Sandwich Artist
Subway
Rialto, CA
03.2021 - 07.2022
- Communicated with customer to provide menu offering details and assist with decision-making.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
Education
Bachelor of Science - Education
University of California, Irvine
06-2026
High School Diploma -
Rialto High School
06-2022
Skills
- 12 years soccer experience
- Food Preparation
- Decision-Making
- Customer Engagement
- Cash Register Operation
- Customer Service
- Creative Thinking
- Food Handlers Card
- Team Collaboration
- Bilingual (Spanish)
- Friendly, Positive Attitude
- Able to work well with children
Affiliations
- Volunteering for Special Needs Soccer League (AYSO).
Timeline
Hospitality Worker
Eureka! Restaurants
04.2024 - Current
Front of House and Back of House Team Member
The Buffalo Spot
10.2022 - 03.2024
Front of House Employee
Chick-fil-A
08.2022 - 09.2023
Sandwich Artist
Subway
03.2021 - 07.2022
Bachelor of Science - Education
University of California, Irvine
High School Diploma -
Rialto High School
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