Carolina Herrera
Tacoma,WA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance our customer service.
Overview
4
4
years of professional experience
Work History
Admission
Point Defiance Zoo And Aquarium
Tacoma, WA
03.2024 - Current
- Worked effectively in team environments to make the workplace more productive.
- Assisted with customer requests and answered questions to improve satisfaction.
- Completed day-to-day duties accurately and efficiently.
Barista
T-town Cafe
Tacoma, WA
12.2023 - Current
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Assisted in the preparation of baked goods, including Korean desserts, ice cream, and waffles.
- Adhered to health department regulations concerning sanitation standards.
- Operated cash registers to process customer payments.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
Night Custodian
Les Schwab Tires
Tacoma, WA
09.2023 - 01.2024
- Emptied trash cans from offices and common areas into dumpsters outside.
- Cleaned windows inside and out using appropriate cleaners.
- Cleaned restrooms including toilets, sinks, showers, and mirrors.
- Replenished paper towels, toilet tissue, soap dispensers in restrooms.
- Disinfected surfaces such as desks, door handles, light switches.
- Set up and adjusted buffer size, speed, and feed rate to ensure optimal performance of the machine.
Department Manager
McDonald's
Tacoma, WA
02.2021 - 11.2023
- Created monthly schedules for staff members to ensure adequate coverage during peak hours.
- Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.
- Identified training needs among staff members and organized relevant workshops accordingly.
- Monitored daily sales figures to track trends in customer buying behavior.
- Collaborated with other departments to ensure smooth flow of operations across multiple teams.
Education
High School Diploma -
Mount Tahoma High School
Tacoma06-2020
Skills
- Multitasking
- Teamwork and Collaboration
- Time Management
- Fluent in Spanish
Timeline
Admission
Point Defiance Zoo And Aquarium
03.2024 - Current
Barista
T-town Cafe
12.2023 - Current
Night Custodian
Les Schwab Tires
09.2023 - 01.2024
Department Manager
McDonald's
02.2021 - 11.2023
High School Diploma -
Mount Tahoma High School
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