Carolina Herrera
I am a compassionate and dependable childcare professional with six years of experience working with preschool-aged children in a daycare setting. I truly enjoy helping children grow and build confidence while creating a safe and positive environment where they feel supported. I believe every child learns differently, and I love finding creative ways to encourage their development while celebrating their individual strengths. I am excited to begin my career as a Registered Behavior Technician, where I can continue making a positive difference in children’s lives while learning new skills in Applied Behavior Analysis.
Experienced with creating engaging and developmentally appropriate lesson plans. Utilizes effective communication techniques to foster nurturing classroom environment. Knowledge of classroom management and child development to support young learners.
Work History
Preschool Teacher
6 Years 7 Months- Planned and led age-appropriate learning activities that supported children’s academic, social, and emotional development
- Provide a safe, caring, and engaging classroom environment for preschool-aged children
- Promoted positive behavior through consistent reinforcement and support. by using patience and consistency.
- Help children build independence by guiding them through daily routines and problem-solving opportunities.
- Collaborated with families to share children’s progress and address concerns, enhancing family engagement in the learning process.
- Observed children’s development and adjusted teaching strategies to meet their individual needs.
- Collaborated with teachers and staff to create meaningful learning experiences.
- Assisted children in developing critical communication, social interaction, and self-help skills, promoting their overall independence and confidence.
Sales Associate
3 Years 2 Months- Enhanced customer engagement through effective product knowledge and personalized service.
- Executed visual merchandising strategies to enhance product presentation and drive sales performance.
- Trained new associates on sales techniques and store policies, fostering a collaborative environment.
- Analyzed market trends and developed visual merchandising tactics to improve product display and boost sales outcomes.
- Resolved customer inquiries and complaints efficiently, maintaining high satisfaction ratings.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Education
Associates Degree - Arts
Skills
Certification
- Autism Partnership Foundation 40-Hour RBT training (In progress)
- CPR and First Aid
- DCF Child Care Training