Carolina Kamperschroer
Chantilly,VA
Summary
Experienced Phlebotomy Supervisor with 10+ years supporting daily operations, guiding staff, and improving patient satisfaction. Strong in team supervision, conflict resolution, and problem solving.
Overview
1
1
Language
20
20
years of professional experience
Work History
Phlebotomy Supervisor
LabCorp
Chantilly, Virginia
07.2015 - Current
- Supported daily phlebotomy tasks to keep workflow efficient and patients satisfied.
- Reviewed performance data to find ways to improve phlebotomy practices.
- Monitored monthly metric reports for operational insight.
- Assisted with staff development to support team growth and unity.
- Handled patient and client concerns promptly.
- Helped set up new patient services and client offices.
- Worked with human resources on employee relations and disciplinary matters.
- Trained floaters, team leads, and supervisors.
Phlebotomy Supervisor
Solstas Lab Partners /Quest Diagnostics
Chantilly, Virginia
02.2013 - 07.2015
- Supported phlebotomy staff across patient service centers.
- Trained new hires on venipuncture, specimen collection, and safety practices.
- Processed payroll accurately and on schedule.
- Visited sites and clients monthly to provide support and address needs.
- Handled corrective action steps and followed up on employee issues.
- Set up new accounts and organized work flows.
PST Specialist
Solstas Lab partners
Manassas, Virginia
03.2011 - 2013
- Collected patient specimens in Solstas Lab Partners service locations.
- Verified requisitions and patient information for laboratory processing.
- Processed specimens for accessioning and routing to testing departments.
- Entered patient data into laboratory information systems.
PST Specialist
LabCorp
Herndon, Virginia
08.2006 - 03.2011
- Collected patient specimens.
- Reviewed requisitions and patient details before laboratory processing.
- Prepared specimens for accessioning and distribution to testing departments.
- Entered patient data into laboratory information systems.
Education
Career Studies Certificate - Phlebotomy
Northern Viginia Community College
Springfield VA06-2004
Skills
- Patient care coordination
- Operational efficiency
- Client relations
- Staff development
- Team leadership
- Leadership development
- Problem solving
- Effective communication
- Conflict resolution
Accomplishments
- 2017 Best in Class
Languages
Spanish
Native/ Bilingual
Timeline
Phlebotomy Supervisor
LabCorp
07.2015 - Current
Phlebotomy Supervisor
Solstas Lab Partners /Quest Diagnostics
02.2013 - 07.2015
PST Specialist
Solstas Lab partners
03.2011 - 2013
PST Specialist
LabCorp
08.2006 - 03.2011
Career Studies Certificate - Phlebotomy
Northern Viginia Community College