CAROLINA KIM
Fullerton,CA
Summary
Results-driven and equipped to handle challenging and fast-paced work promoting media industry offering. Proven skills in increasing customer engagement and business visibility in online searches through successful SEO approaches. Experienced in developing marketing initiatives, increasing business success and boost sales. Excellent analytical, organizational and decision-making abilities.
Overview
10
10
years of professional experience
Work History
Social Media/Marketing/Inside Sales Account Manager
1st Allie
05.2022 - Current
- Managed sales promotions and marketing strategies on major social media sites
- Managed all social media on Instagram and Tiktok, generating over 8000+ followers on Tiktok with over 1.5 million views and 160K+ likes within 6 months
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted brand awareness by developing and implementing strategic marketing campaigns.
Sales/Social Media Account Manager Wholesale
Apparel, HOPELY
05.2017 - Current
- Attended trade shows exhibitions to build relationships and identify sales opportunities
- Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships
- Trained, coached, and mentored new sales associates for maximum performance
- Processed and stocked merchandise in accordance with store standards.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Cultivated strong corporate image and identity with clear branding.
Sales Account Executive
Via Vai
06.2016 - 05.2017
- Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships
- Trained, coached, and mentored new sales associates for maximum performance
- Monitored sales team performance and provided constructive feedback
- Greeted customers and provided product advice to increase sales.
Receptionist/Tutor
Ace Academy
02.2015 - 06.2016
- Supported students with helpful study habits and exam strategies
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure
- Provided homework assistance using specific curriculum and materials
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Answered the phone promptly and directed incoming calls to correct offices.
Education
Bachelor of Arts - Sociology
California State University
Associate of Arts - Sociology
Fullerton College
Skills
- Account management
- Marketing
- Microsoft Office (Excel, Powerpoint, Sheets)
- Social Media Management
- Customer Service Management
- Goal-oriented mindset
- Self Motivation
- Team building
Languages
Korean
Limited Working
Spanish
Limited Working
Timeline
Social Media/Marketing/Inside Sales Account Manager
1st Allie
05.2022 - Current
Sales/Social Media Account Manager Wholesale
Apparel, HOPELY
05.2017 - Current
Sales Account Executive
Via Vai
06.2016 - 05.2017
Receptionist/Tutor
Ace Academy
02.2015 - 06.2016
Bachelor of Arts - Sociology
California State University
Associate of Arts - Sociology
Fullerton College
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