Carolina Maldonado
Monterey Park,CA
Summary
Results-driven individual offering proven history of achievement during 4-year academic career. Talented leader with analytical problem-solving and strategic planning expertise. Solid background of consistently addressing customer and student issues, delivering industry-leading service and implementing scalable approaches.
Overview
8
8
years of professional experience
Work History
Substitute Teacher/Instructional Assistant
Alhambra Unified School District
09.2023 - Current
- Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
- Directed the community traffic during student drop off
- Supported English Language Learners (ELLs) to deliver high-quality education for students learning English.
- Supported student learning objectives through personalized and small group assistance.
- Monitored student progress through ongoing assessments, adjusting instruction as needed for optimal growth.
- Supported students with special needs by modifying assignments and providing necessary accommodations.
Cashier
East Blue Coffee
07.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Cashier/Office Clerk
JM Masonry
01.2021 - 08.2023
- Enhanced customer satisfaction by providing efficient and accurate transactions.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Balanced Cashier
- Worked flexible schedule and extra shifts to meet business needs.
Marketing Assistant
Acrisure
01.2017 - 01.2019
- Reviewed files, records and other documents to obtain information to respond to requests.
- Created and maintained data entry logs to track data entry activities.
- Collated and organized data entry documents into filing systems for easy access.
- Checked for accuracy by verifying data and records.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Answered phone promptly and directed incoming calls to correct offices.
Education
Bachelor of Arts - Liberal Studies
Cal State Los Angeles
Los Angeles, CA05.2023
East Los Angeles College
Monterey Park, CA06.2017
Skills
- Strong Customer Service
- Clerical & Administrative support
- Conflict Resolution
- Calm and Patient Demeanor
- Adaptability
- Active Listening
- Computer skills, MS Word, Excel, Powerpoint, Outlook
- Spanish & English Language Proficiency
- Interpersonal Communication Skills
- Collaboration and Teamwork
- Proficient in Math
Timeline
Substitute Teacher/Instructional Assistant
Alhambra Unified School District
09.2023 - Current
Cashier
East Blue Coffee
07.2023 - Current
Cashier/Office Clerk
JM Masonry
01.2021 - 08.2023
Marketing Assistant
Acrisure
01.2017 - 01.2019
Bachelor of Arts - Liberal Studies
Cal State Los Angeles
East Los Angeles College
Similar Profiles
Luis AnayaLuis Anaya
Substitute Teacher at Alhambra Unified School DistrictSubstitute Teacher at Alhambra Unified School District
Angel GonzalezAngel Gonzalez
Administrative Clerk II at Alhambra Unified School DistrictAdministrative Clerk II at Alhambra Unified School District
William CovarrubiasWilliam Covarrubias
School Counselor Intern at Alhambra Unified School DistrictSchool Counselor Intern at Alhambra Unified School District
Jeanette SanchezJeanette Sanchez
Youth Specialist at Alhambra Unified School DistrictYouth Specialist at Alhambra Unified School District
Daniel EstradaDaniel Estrada
Vendor at Altman Specialty PlantsVendor at Altman Specialty Plants