Summary
Skills
Work History
Education
Certification
Generic

Carolina Maron-Vesey

Sebring,FL

Summary

Dynamic professional with extensive experience in store operations management at 7/11 Convenience Store. Proven track record in staff training and development, enhancing customer service excellence. Skilled in inventory management strategies, optimizing stock levels to reduce waste by 20%. Committed to driving team productivity and operational efficiency through innovative process improvements.

Skills

  • Store operations management
  • Staff training and development
  • Customer service excellence
  • Inventory management strategies

Work History

Assistant Store Manager

7/11 Convenience Store
01.2018 - 03.2021
  • Oversaw daily store operations, ensuring compliance with company policies and procedures.
  • Trained and mentored staff on customer service excellence and operational efficiency.
  • Implemented inventory management strategies to minimize waste and enhance product availability.
  • Analyzed sales data to identify trends, optimizing stock levels and promotional strategies.

Customer Tech

Alorica
07.2016 - 01.2018
  • Diagnosed technical issues to enhance customer satisfaction and retention.
  • Resolved customer inquiries effectively using CRM software and support tools.
  • Provided technical assistance, ensuring timely resolution of service requests.
  • Trained new technicians on procedures and best practices for customer support.

Assistant Manager

Applebees
03.2013 - 06.2016
  • Supervised daily operations, ensuring compliance with company policies and procedures.
  • Trained and mentored new staff on customer service standards and operational protocols.
  • Coordinated inventory management, optimizing stock levels to enhance efficiency and reduce waste.
  • Implemented process improvements, resulting in streamlined workflows and increased team productivity.

Education

High School Diploma -

Westfield Senior High
Westfield, NJ

Associates - Medical Billing And Coding

NUC
Orlando, FL
09-2025

Certification

Associates degree in Medical Billing and Coding.

  • Licensed [Job Title] - [Timeframe]
  • [Area of certification] Training - [Timeframe]
  • Certified [Job Title], [Company Name] - [Timeframe]
  • [Area of certification], [Company Name] - [Timeframe]
  • [Area of expertise] License - [Timeframe]

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