Overview
Work History
Skills
Languages
Timeline
Generic

Carolina Marzol

Riviera Beach,FL

Overview

7
7
years of professional experience

Work History

Customer Service

Auto Tag 4less
Lake Worth, FL
07.2020 - 06.2025
  • Provided excellent customer service to patrons.
  • Implemented strategies to improve customer service initiatives.
  • Greeted clients and provided exceptional customer service.
  • Contributed to a positive customer service experience by providing excellent customer service skills.

Service Porter and Customer Service

Palm Beach Toyota
West Palm Beach, FL
11.2018 - 04.2020
  • Assisted technicians by delivering parts and tools as needed for repairs.
  • Coordinated vehicle movement to ensure efficient workflow within the service department.
  • Prepared vehicles for service by washing and vacuuming interiors thoroughly.
  • Communicated with customers to provide updates on service status and timelines.
  • Supported service advisors in managing customer appointments and inquiries effectively.
  • Collaborated with team members to enhance overall customer satisfaction during visits.
  • Greeted customers entering the dealership showroom and directed them to the appropriate service personnel or department.
  • Assisted customers with loading and unloading items from their vehicles.
  • Received customer vehicles for service and parked them in designated areas.
  • Responded promptly to customer inquiries regarding pricing estimates for specific types of repairs or maintenance services.
  • Tracked and documented completed duties.

Skills

  • Customer service
  • Vehicle inspection
  • Client communication
  • Parts ordering
  • Problem solving
  • Attention to detail
  • Team collaboration
  • Conflict resolution

Languages

Spanish
Professional
English
Professional

Timeline

Customer Service

Auto Tag 4less
07.2020 - 06.2025

Service Porter and Customer Service

Palm Beach Toyota
11.2018 - 04.2020

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Carolina Marzol