Hi, I’m
Carolina Mejia
Riverside,CA
Summary
Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies. Passionate about problem solving through critical thinking and data analysis.
Overview
6
years of professional experience
Work History
Wells Fargo
Bilingual Bank Teller
02.2019 - Current
Job overview
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills demonstrated by receiving 100% positive-feedback customer surveys.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers and introducing over 5 customers daily to bankers.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Carefully follows and adheres to Code of Federal Regulations to ensure maximum protection of customers’ account information through secure verification methods.
Riverside City College
Associate Teacher
01.2017 - 11.2018
Job overview
- Built and maintained productive relationships between students, teachers and parents.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
Education
California State University - FullertonFullerton, CA
Bachelor of Arts from Business Administration, Business Analytics
05.2023
University Overview
- Dean's List: Fall 2022
- Extracurricular Activities: Women's Leadership program participant, Executives in Residence Mentee, I Am First program participant
- Business and Data Analytics club member
- Relevant Coursework: Data Mining, Database Management Systems, Applied Business Forecasting, Decision Support and Business Intelligence Systems, Spreadsheet Modeling, Marketing Analytics, Information Systems/Project Management, Integrated Enterprise Information Systems
Skills
- SQL
- Tableau
- Power BI
- Microsoft Excel, PowerPoint, Word, Project
- SAP ERP
- Business Strategy
- IBM SPSS
- Interpersonal Communication
- Time-management
Languages
Spanish
Native or Bilingual
Timeline
Bilingual Bank Teller
Wells Fargo
02.2019 - Current
Associate Teacher
Riverside City College
01.2017 - 11.2018
California State University - Fullerton
Bachelor of Arts from Business Administration, Business Analytics
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