Carolina Narvaez
San Marcos
Summary
Highly motivated individual who adapts seamlessly to any environment. Resilient in dealing with sensitive situations and passionate to support the company with growth, data expertise and improving efficiency in a timely and professional maner.
Overview
3
3
years of professional experience
Work History
Sales Consultant
CarMax
11.2023 - Current
- Proficiently sold a wide range of used vehicles based on the clients unique needs and wants, ensuring exceptional satisfaction levels upon purchase.
- Qualified buyers by matching requirements and interests to various car or truck models. also discussing finance and trade-in options.
- Deliver vehicle knowledge based on characteristics, capabilities, and features, taking test drives and explaining warranties and services.
Service Operator / Off-Lot Coordinator
CarMax
06.2022 - 11.2023
- Responsible for internal and sold CarMax vehicles, including drop off's and pickups based on cosmetic and mechanical service appointments all around Austin dealerships, approving maintenance costs and ensuring time efficiency.
- Delivered outstanding service under pressure during high-call-volume periods without compromising quality or efficiency standards.
- Cooperated with multiple third-party vendors, service advisors, and technicians to provide knowledgeable assistance.
General Merchandise / Fulfillment Expert
Target
05.2021 - 06.2022
- Implemented data entry using database systems to ensure a precise logistic count and floor plan.
- Executed revised sales plans and reset zones to assure customers desires are met and exceeded.
- Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
Education
Bachelor of Arts - Computer Science Major, Business Admin Minor
Texas State University
San Marcos, TX12.2025
Associate of Applied Science - Computer Science And Programming
Austin Community College
Austin, TX12.2023
High School Diploma -
Alief Hastings High School
Houston, TX06.2020
Skills
- Bilingual (Fluent in English and Spanish)
- SalesForce CRM and data base entry programs
- Multitasking by prioritizing projects
- Product and service knowledge
- Sales funnel management
- Attention to detail and networking
- Strategic planning with peers
- Web technologies and services
- Cold-calling potential clients
- Driven to business development
- Excellent written and verbal communication
- Constant staff training
Timeline
Sales Consultant
CarMax
11.2023 - Current
Service Operator / Off-Lot Coordinator
CarMax
06.2022 - 11.2023
General Merchandise / Fulfillment Expert
Target
05.2021 - 06.2022
Bachelor of Arts - Computer Science Major, Business Admin Minor
Texas State University
Associate of Applied Science - Computer Science And Programming
Austin Community College
High School Diploma -
Alief Hastings High School
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