Carolina Pineda
Whittier
Summary
A passionate and dedicated individual with strong organizational skills as well as vast experience eager to provide help and new perspectives to a new team.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Key Holder Supervisor
Ruggle’s Hallmark
Montebello, CA
03.2022 - Current
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored new team members on customer service standards and product knowledge.
- Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
- Collaborated with management to develop innovative marketing campaigns that drove foot traffic and boosted sales.
- Developed strong relationships with vendors, negotiating favorable terms for pricing or delivery options whenever possible.
Key Holder Supervisor
Staples
Whittier
01.2021 - 02.2022
- Managed inventory levels, conducted stock replenishment, and organized merchandise displays.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Addressed customer concerns promptly and professionally, leading to improved customer experiences and stronger relationships.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Personal Assistant Intern
Everbloom Studios
Whittier, CA
05.2019 - 12.2020
- Maintained appropriate filing of personal and professional documentation.
- Used discretion when handling confidential information.
- Handled sensitive information with discretion, maintaining confidentiality at all times.
- Assisted in preparation of presentations and reports for client meetings.
Education
Paralegal Certification - Paralegal Studies
University of California, Los Angeles
Los Angeles, CA09.2025
Bachelor of Arts - English
California State University, Los Angeles
Los Angeles, CA05.2025
Skills
- Customer service
- Superior work ethic
- Team building and motivation
- Needs assessment
- Willingness to learn
- Multitasking
- Reliability
- Effective communication
- Adaptability and flexibility
- Decision-making
Certification
Training - [Timeframe]
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Key Holder Supervisor
Ruggle’s Hallmark
03.2022 - Current
Key Holder Supervisor
Staples
01.2021 - 02.2022
Personal Assistant Intern
Everbloom Studios
05.2019 - 12.2020
Paralegal Certification - Paralegal Studies
University of California, Los Angeles
Bachelor of Arts - English
California State University, Los Angeles