Carolina Potter
Salt Lake City
Summary
Dedicated individual with experience in public health education and community outreach. Adept at facilitating workshops and supporting program evaluations, contributing to enhanced understanding of reproductive health and effective community engagement initiatives.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Cactus and Tropicals
Salt Lake City
10.2025 - Current
- Assisted customers with product selection and care instructions for tropical plants.
- Managed customer inquiries through phone, email, and in-store interactions, ensuring prompt and effective resolution.
- Guided customers on plant maintenance techniques, improving their gardening success and satisfaction.
- Collaborated with team members to maintain an organized and inviting store environment.
- Answered customer inquiries and provided accurate information regarding products and services.
- Supported customers with product selection, ordering, billing, returns, exchanges, and technical support, enhancing overall service experience.
Expo Runner
Cultivate Craft Kitchen
Draper
04.2022 - 01.2025
- Maintained cleanliness and sanitation of workstations and dining areas to uphold health standards.
- Delivered orders to customers efficiently, maintaining high service standards.
- Set up tables and decorations for events, enhancing overall guest experience.
- Coordinated food presentation for prompt service during peak hours, ensuring customer satisfaction.
Education Intern
Planned Parenthood
Salt Lake City
05.2023 - 05.2024
- Facilitated interactive workshops on reproductive health and rights, enhancing participants' understanding of critical issues.
- Assisted in planning and coordinating events to promote sexual health education, increasing community engagement.
- Supported data collection for program evaluation and improvement.
- Utilized digital tools such as software programs, online applications, and interactive whiteboards.
- Prepared educational materials, including handouts, worksheets, and visual aids, to support effective learning.
- Conducted small group activities with students to reinforce learning objectives.
Cashier
Crave Cookies
Midvale
01.2022 - 04.2022
- Processed customer transactions with attention to detail, contributing to positive customer experiences.
- Managed cash register operations, achieving balanced drawers at shift end to maintain operational integrity.
- Assisted in maintaining a clean and organized workspace for optimal efficiency.
- Adhered to food safety guidelines during cookie handling and storage to ensure product quality and safety.
Education
High School Diploma -
Hillcrest High School
Midvale, UT05.2024
Some College (No Degree) - Health Society And Policy
University of Utah
Salt Lake City, UTSkills
- Community outreach
- Public health education
- Reproductive health initiatives
- Data analysis
- Problem solving
- Time management
- Team collaboration
Certification
Medical Assistant, CTEC, 2024.
Timeline
Customer Service Representative
Cactus and Tropicals
10.2025 - Current
Education Intern
Planned Parenthood
05.2023 - 05.2024
Expo Runner
Cultivate Craft Kitchen
04.2022 - 01.2025
Cashier
Crave Cookies
01.2022 - 04.2022
High School Diploma -
Hillcrest High School
Some College (No Degree) - Health Society And Policy
University of Utah