Carolina Pulido
Ontario,CA
Summary
Human Resources Manager with experience in employee relations, recruitment, and benefits administration. Possess strong expertise in developing efficient HR policies and procedures, fostering a positive work environment, and resolving conflicts. Demonstrated ability to drive strategic initiatives resulting in improved operational efficiency. Success in mentoring and coaching teams to deliver top performance.
Overview
15
15
years of professional experience
Work History
Human Resources Manager
KC Pharmaceuticals
Pomona, California
08.2021 - Current
- Led HR operations including talent acquisition, employee relations, performance development, and compliance.
- Collaborated with leadership to align HR initiatives with company goals and values.
- Managed payroll and benefits administration through Paycom HRIS.
- Conducted investigations and administered disciplinary actions by partnering with our legal team to ensure alignment with company policies.
- Partnered with the EHS Coordinator to deliver safety training programs, promoting a culture of workplace safety.
- Streamlined HR reporting and tracking processes, reducing administrative errors and improving efficiency.
General Manager
McDonald's
Woodland, California
06.2010 - 10.2020
- Managed daily operations while leading a team of 50+ employees to consistently exceed sales goals.
- Oversaw all aspects of daily business operations, including budgeting, staffing, scheduling, inventory control, customer service, and sales.
- Implemented training programs to improve customer satisfaction and service quality.
- Analyzed sales data to optimize product offerings and pricing.
- Increased efficiency by introducing improved scheduling methods, reducing labor costs.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
Office Administrator
Kraft Bros. Funeral Directors
Woodland, CA
03.2016 - 10.2018
- Assisted the funeral director with family appointments, service arrangements, and administrative support as needed.
- Created death certificates and registered information in the California Electronic Death Registration System.
- Coordinated with vendors to manage transportation and floral arrangements for the memorial service, including the preparation of programs and prayer cards, as well as staff scheduling.
Education
Human Resource Management Certificate -
California State University, Dominguez Hills
Carson, CAPharmacy Technician -
Boston Reed College
Napa, CASchool Diploma -
Pioneer High School
Skills
- Talent acquisition
- Payroll administration
- Employee relations
- Performance management
- Compliance monitoring
- HR strategy alignment
- Team leadership
Timeline
Human Resources Manager
KC Pharmaceuticals
08.2021 - Current
Office Administrator
Kraft Bros. Funeral Directors
03.2016 - 10.2018
General Manager
McDonald's
06.2010 - 10.2020
Human Resource Management Certificate -
California State University, Dominguez Hills
Pharmacy Technician -
Boston Reed College
School Diploma -
Pioneer High School