Summary
Overview
Work History
Education
Timeline
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Carolina Ramirez

San Jose,CA

Summary

Utilizes strong leadership and communication skills to ensure smooth program execution. Track record of developing inclusive and engaging programs for diverse populations.

Overview

10
10
years of professional experience

Work History

Systemwide Volunteer Coordinator

San Jose Public Library
08.2024 - Current
  • Identify, create, and update training materials and procedural guides for both volunteers and staff.
  • Plan, coordinate, and lead volunteer events and community outreach opportunities.
  • Develop promotional recruitment and storytelling campaigns to increase the number of volunteers.
  • Develop recognition activities for the volunteer program.
  • Interview, screen, place, and onboard volunteers.
  • Utilize Better Impact, the City's online volunteer management software, to collect and analyze statistics on volunteers, and train and support staff in using these tools.
  • Collect and analyze statistics on volunteer programs and trainings
  • Assist with developing system-wide volunteer programs.
  • Collaborate with partner organizations and stakeholders, such as the San José Public Library Foundation, to facilitate volunteer requests and placements.

Volunteer Services Coordinator

Girls Inc. Of Orange County
03.2021 - 08.2024
  • Managed the volunteer recruitment, placement and orientation process. This included conducting orientation for all interested candidates and community groups, as well as outreach to new individuals and sources for volunteers. Particular emphasis will be placed on reaching ethnically and linguistically diverse groups.
  • Managed the selection, interview, and screening of all volunteer candidates. Used an automated system, maintain volunteer records and ensure all required documentation is completed and kept up to date such as security background checks.
  • Matched interested volunteers with an opportunity that suits their skill set and serves the organization. Volunteer coordinator must make an effort to ensure that individual volunteers feel comfortable with their placements and fully understand their responsibilities.
  • Enhanced and evaluated current volunteer selection process and work with each department to determine current and future needs and provide input for ongoing volunteer opportunities. Tracked new and active volunteers in order to maintain feedback, address issues, grievances, and satisfaction.

Fundraising and Development Coordinator

Field of Dreams Learning
08.2018 - 01.2021
  • Wrote compelling narratives supporting grant proposals
  • Enhanced development database and systems
  • Served as community liaison for the organization.

Academic Coordinator

Save Our Youth Center
10.2017 - 01.2020
  • Managed a caseload of 100+ students within the scholarship program
  • Directed individual and group case management meetings
  • Oversaw tutors, interns, and volunteers in the academic center.

Lead Modified Supplemental Instruction Program Coordinator

UC Santa Cruz
01.2015 - 01.2017
  • Hired, trained, and supervised 100+ subject tutors including monitoring and tracking timesheets ∙ Developed, implemented, and coordinated Modified Supplemental Instruction tutorial program ∙ Organized cultural sensitivity and educational theory training for staff

Education

Pharmacy Technician AA Certification -

Cerritos College
Cerritos, CA

Bachelor of Arts - Sociology

UC Santa Cruz
Santa Cruz, CA
2015

Timeline

Systemwide Volunteer Coordinator

San Jose Public Library
08.2024 - Current

Volunteer Services Coordinator

Girls Inc. Of Orange County
03.2021 - 08.2024

Fundraising and Development Coordinator

Field of Dreams Learning
08.2018 - 01.2021

Academic Coordinator

Save Our Youth Center
10.2017 - 01.2020

Lead Modified Supplemental Instruction Program Coordinator

UC Santa Cruz
01.2015 - 01.2017

Bachelor of Arts - Sociology

UC Santa Cruz

Pharmacy Technician AA Certification -

Cerritos College

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Carolina Ramirez