Carolina Rodriguez
East Petersburg,PA
Summary
I have developed strong customer service skills through experiences that have taught me the importance of empathy and adaptability in creating positive guest experiences. Such as building rapport, effective communication, attention to detail, professionalism, and commitment to guest satisfaction. These skills have been honed through my passion for working with people and my desire to create an environment where every client feels cared for and valued. I am confident that my expertise in customer service would contribute positively to your salon’s reputation and success.
Overview
6
6
years of professional experience
Work History
Server/Host
Ciro's Italian Bistro
10.2021 - Current
- I specialize in customer service and giving guests the best dining experience
- With this comes time management, attention to detail, a lot of verbal communication, and tons of patience
- Guest satisfaction is my main goal.
Team Member
Chick-Fil-A
08.2018 - 06.2020
- This was a very fast paced environment
- I was to meet all guests needs and get their food to them in an orderly manner.
Education
Cosmetology License - Hair/Makeup/Nails
Lancaster School of Cosmetology
Lancaster, PA01.2025
High school diploma - General Studies
Hempfield High School
Landisville, PA06.2020
Skills
- Host/Hostess/Front Desk
- Serving Experience
- Restaurant Experience
- Cashiering
- Inbound Phone Call Experience
- Time Management
- Communication
- Strategic Initiative
- Problem Solving
- Guest/Customer Satisfaction
Additional Information
- Authorized to work in the US for any employer
Timeline
Server/Host
Ciro's Italian Bistro
10.2021 - Current
Team Member
Chick-Fil-A
08.2018 - 06.2020
High school diploma - General Studies
Hempfield High School
Cosmetology License - Hair/Makeup/Nails
Lancaster School of Cosmetology