Michael Hudson
Salt Lake City,UT
Summary
Detail-oriented customer service professional with eight years of experience. Exceptionally skilled in exceeding sales objectives and caring for customers. Seeking a position in a challenging, rewarding, and fast-paced environment.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Food Server/Supervisor and host
Marriott city creek
Salt Lake City, UT
04.2022 - 08.2024
- Taking food and drink orders including cocktails
- Dealing with any customer service issues
- System issues
- Alcohol inventory and ordering
- Hostessing and room service when needed
Bartender/Server
Monarca
Salt Lake City, UT
01.2022 - 07.2022
- Prepared cocktails for bar and restaurant
- Prepped all garnishes
- Answered any and all questions about cocktails and food.
- Ordered liquor for the bar/inventory
Men's Department Manager
ZARA
Midvale, UT
09.2020 - 12.2021
- Overlooked all associates in men's department
- Organize all employee breaks and vacation time.
- Helped with visual layouts and store organization
Personal Assistant
Kent and Karen Lundquist
American Fork, UT
12.2019 - 08.2020
- Dietary management
- Cleaning & house maintenance
- Shopping/food prep
- Chauffeur when needed
- Travel arrangements/companion
- Financial managementConcierge
Concierge
Refine Men's Salon
Los Angeles, CA
08.2018 - 12.2019
- Accepted and processed customer payments in cash, credit cards and checks, checking for validity.
- Acknowledged customer issues and resolved their problems quickly and efficiently.
- Assisted clients in understanding their available options and helped them select the right service plans for their needs.
- Effectively communicated with other employees and upper management to ensure complete care of customers.
Server
Gateway restaurant Lodge
Three Rivers, CA
08.2017 - 07.2018
- Calculated check amounts and split checks when parties requested separate checks.
- Delivered outstanding customer service by serving food and drinks to guests.
- Effectively maintained a clean working environment during shift.
Server
Bar Back
San Luis Obispo, CA
07.2017 - 12.2017
- Ensured proper stock of bar items at all times.
- Developed long-lasting relationships with customers, creating regulars.
- Performed bar opening and closing procedures.
Sales Associate
Urban Outfitters
San Luis Obispo, CA
09.2015 - 10.2017
- Accepted customer payments, and made change when necessary.
- Answered customers' questions on purchases, store policies, and store returns.
- Assess customer's needs and provide assistance and information about the product.
Cashier
Forever
San Luis Obispo, CA
12.2013 - 01.2015
- Accepted customer payments, and made change when necessary.
- Answered customers' questions on purchases, store policies, and store returns.
- Ensure high levels of customer satisfaction by delivering excellent sales and service.
Sales and Distribution
Proderma Therapeutics Make-up, LLC
Newport Beach, CA
02.2010 - 01.2014
- Coordinate department activities for production, sales and distribution.
- Develop marketing strategies for products.
- Acknowledged customer issues and resolved their problems quickly and efficiently.
Education
Master - Makeup/Hair Artistry Certification
Michael Vincent Academy
Los Angeles, CA08.2017
Hair artistry license - Cosmetology
James Albert Cosmetology School
Newport Beach, CA03.2011
Skin therapy license - Esthetician
James Albert Esthetician School
Newport Beach, CA12.2010
High school diploma -
Lincoln High School
Newport Beach, CA01.2009
Skills
- Attention to detail
- Communications
- Detail oriented
- Organizational skills
- Outstanding people skills
- Relationship building
- Makeup Application
- Personal Assistant Experience
- Event Planning
- Administrative Experience
- Front Desk
- Financial Management
- Budgeting
- Host/Hostess
- Serving Experience
- POS
- Retail Sales
Certification
Food Handler Certification, ServSafe Alcohol, 08/20 to 08/23
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Food Server/Supervisor and host
Marriott city creek
04.2022 - 08.2024
Bartender/Server
Monarca
01.2022 - 07.2022
Men's Department Manager
ZARA
09.2020 - 12.2021
Personal Assistant
Kent and Karen Lundquist
12.2019 - 08.2020
Concierge
Refine Men's Salon
08.2018 - 12.2019
Server
Gateway restaurant Lodge
08.2017 - 07.2018
Server
Bar Back
07.2017 - 12.2017
Sales Associate
Urban Outfitters
09.2015 - 10.2017
Cashier
Forever
12.2013 - 01.2015
Sales and Distribution
Proderma Therapeutics Make-up, LLC
02.2010 - 01.2014
Hair artistry license - Cosmetology
James Albert Cosmetology School
Skin therapy license - Esthetician
James Albert Esthetician School
High school diploma -
Lincoln High School
Master - Makeup/Hair Artistry Certification
Michael Vincent Academy