Carolina Rodriguez
Houston
Summary
Dynamic and results-driven professional with a strong background in customer service at Bass Pro Shops Outdoor World. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in multitasking and time management, consistently delivering exceptional service while maintaining a professional appearance. Adaptable and self-motivated, ready to tackle new challenges.
Overview
5
5
years of professional experience
Work History
Cashier/ Retail
Bass Pro Shops Outdoor World
Katy, TX
05.2021 - 04.2022
- Gained strong leadership skills by managing projects from start to finish.
- Provided professional services and support in a dynamic work environment.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
Car Wash Attendant
Mister Car Wash
Sugar Land, TX
04.2022 - 01.2023
- Operated high-pressure washing equipment to provide thorough vehicle cleaning services.
- Maintained cleanliness of work area and equipment to ensure safety and efficiency.
- Assisted customers with service inquiries, providing exceptional customer support and satisfaction.
- Executed various detailing tasks, including waxing and interior cleaning, enhancing vehicle appearance.
Host/ to Go Specialist
Red Robin
Houston, TX
03.2026 - Current
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Self-motivated, with a strong sense of personal responsibility.
- Helped managers with table visits. Always helped servers run food when needed.
- As a host when noticing that a table has t been greeted I apologize to them and get them started on drinks and appetizers.
- I worked as an expediter for almost a year. Making sure the food match the ticket that the server ringed in and always keeping an eye out for any allergy alerts.
Education
High School Diploma -
Cypress Lakes High School
Katy Tx05.2020
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Team player mentality
- Adaptable to change
- Exceptional communication
- Professional appearance
- Telephone reception
Timeline
Host/ to Go Specialist
Red Robin
03.2026 - Current
Car Wash Attendant
Mister Car Wash
04.2022 - 01.2023
Cashier/ Retail
Bass Pro Shops Outdoor World
05.2021 - 04.2022
High School Diploma -
Cypress Lakes High School