Carolina Rotenberry

• Operated delivery vehicle to ensure timely and accurate food deliveries.
• Managed navigation using GPS systems to optimize delivery routes.
• Maintained cleanliness and organization of delivery vehicle for safety compliance.
• Assisted in training new drivers on company protocols and safety measures.
• Provided exceptional customer service to enhance overall satisfaction and loyalty.
• Delivered packages to customer doorsteps and business offices.

• Assisted customers with product selection and provided outstanding service to enhance shopping experience.
• Managed cash register operations, ensuring accurate transactions and efficient checkout processes.
• Organized merchandise displays to maximize visibility and drive sales performance.
• Maintained inventory levels, conducting stock checks to ensure product availability for customers.
• Opened and closed store 3-5 days per week by counting registers, making deposits, and storing and filing all daily paperwork.

• Assisted in daily operations, ensuring compliance with food safety standards and company policies.
• Trained new staff on customer service protocols and sandwich preparation techniques.
• Managed inventory levels, facilitating timely ordering to minimize stock shortages.
• Enhanced customer satisfaction through prompt resolution of inquiries and complaints.
• Maintained cleanliness and organization of the workspace, promoting a positive dining environment.
• Collaborated with management on scheduling to optimize labor efficiency during peak hours.

• Managed cash register operations, ensuring accurate transaction processing and customer satisfaction.
• Trained new associates on operational procedures and customer service best practices for improved efficiency.
• Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
• Checked customer identification for alcohol, cigarette, and lottery sales.

• Coordinated efficient delivery routes to enhance customer satisfaction and reduce delivery times.
• Analyzed customer feedback to identify service gaps and recommend actionable improvements.
• Ensured compliance with safety standards while handling food deliveries in various environments.
• Optimized delivery schedules based on real-time traffic data to minimize delays and enhance service levels.

Held multiple roles including Delivery Driver and Assistant Store Manager at Domino’s and Papa John’s.

• Promoted internally to leadership roles
• Supervised teams of up to 16 employees
• Managed scheduling, inventory, and store operations