Carolina Velazquez
Orlando,FL
Summary
To seek and maintain full-time professionalism with challenges such as utilizing interpersonal skills, excellent time management and problem-solving skills with an eagerness to be part of a creative work culture to excel in any given task.
Overview
6
6
years of professional experience
Work History
Resort Experience Manager
Westgate Resorts Villas & Town Center
01.2022 - Current
- Fostered open lines of communication among team members encouraging collaboration towards shared departmental goals.
- Spearheaded initiatives aimed at streamlining processes, leading to increased operational efficiency and cost savings.
- Hire, train, discipline and Manage a team of recreational staff by providing guidance and support to ensure high-quality guest service experience and team member engagement
- Managed administrative logistics of events planning, event booking, and event promotions.
- Increased Guest satisfaction by consistently delivering well-executed events within budget constraints.
Office Administrative Assistant
ADV Accounting & Tax Services
Orlando, FL
05.2018 - 12.2021
- Administer errands and confidential matters including data entry preparations for the owner’s clients
- Supervised Accountant's Schedule to ensure time management value for both office and clients
- Coordinate virtual, telephone and physical meetings and appointments with clients
- Participated in projects alongside the team with specific company deadlines
- Collaborated with the Accountant to develop IRS and Tax customized online content to capture audience interest and attract target readership
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
- Facilitated smooth communication between departments, acting as a liaison to ensure prompt resolution of issues.
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
Education
A.S - New Media Communications
Valencia College
Orlando, FLPlatform Certification - undefined
Hootsuite
Orlando, FLJournalism Summer Internship - undefined
Taller De Fotoperiodismo Inc.
San Juan, Puerto RicoSkills
Microsoft Office Suite
Adobe
Bilingual
Tech Savvy
Project Management
Business Administration
Timeline
Resort Experience Manager
Westgate Resorts Villas & Town Center
01.2022 - Current
Office Administrative Assistant
ADV Accounting & Tax Services
05.2018 - 12.2021
Platform Certification - undefined
Hootsuite
Journalism Summer Internship - undefined
Taller De Fotoperiodismo Inc.
A.S - New Media Communications
Valencia College
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