Summary
Overview
Work History
Education
Skills
Additional Information
Work Availability
Quote
Timeline
Generic
CAROLINA WISDA

CAROLINA WISDA

Monrovia,CA

Summary

Over 10 years of successful account management, project management, business development and sales experience. Collaborative and comfortable with client facing and people management. Driven to exceed sales goals. Comfortable working with cross - functional teams. Proven success streamlining processes for improved growth. Dedicated to detailed, accurate and quality work. Bilingual Spanish/English. Ready to explore, learn, and apply these transferable skills to the next chapter.

Overview

10
10
years of professional experience

Work History

BUSINESS DEVELOPMENT/ACCOUNT EXECUTIVE

TRANSLITE SOLUTIONS
LOS ANGELES, CA
01.2023 - 07.2023
  • Responsible for finding new growth opportunities and forming strategic partnerships that open up new markets
  • Ran outbound campaigns (phone calls, emails, etc.) to create sales opportunities
  • Created effective approaches to closing new business, leading to 3 new clients in six months and generating 15% increase in projected sales
  • Researched opportunities that came up in new and existing markets
  • Understood capability, benefits and competitive advantages of the company’s services
  • Promoted and educated people about TLS's services in conferences and events
  • Ensured excellent customer service through regular client follow up
  • Developed and presented proposals customized for each client’s specific business needs
  • Maintained client activities in CRM
  • Owned sales lifecycle from prospecting to implementation
  • Appropriately managed client expectations in liaison with Production Management Team
  • Improved TLS's presence in social media, increasing followers by 20%.

ACCOUNT MANAGER

Welocalize
LOS ANGELES, CA
01.2017 - 12.2022
  • Facilitated new growth and secured high-value accounts
  • Assisted in finding new opportunities within clients portfolio
  • Actively worked with key client contacts such as Apple, Netflix, Google, Amazon. Collaborated with management team to hire additional QA project-based employees, address performance concerns, make changes to the team, implement onsite or WFH policies, contingency plans, and support overall direction of the relationship
  • Managed resources for 8 complex key accounts
  • Fully executed lifecycles of 11 ongoing projects in close collaboration with project management team, making it the largest book of business in the division
  • Generated add-on business and year over year growth of $1 - $1.5 million
  • Tracked monthly and yearly revenue forecasting and gross margins
  • Budgeted and monitored payroll for contractors and temporary workforce
  • Maintained between 30% - 40% profit margins per contractor
  • Efficiently handled billing and invoicing when needed
  • Managed all recruiting efforts, in close collaboration with recruiting team
  • Assisted with recruiting efforts when needed.

TALENT ACQUISITION SPECIALIST

WELOCALIZE
LOS ANGELES, CA
01.2014 - 12.2017
  • Recognized recruitment needs and resource profiles as identified by resource manager
  • Recruited resources to fill long-term and short-term resourcing strategies as well as immediate needs
  • Identified an average of 100 employees a year for multi-level projects
  • Created and drove talent acquisition and job placement strategies to attract diverse candidates
  • Developed communication and marketing plan and leveraged talent acquisition tools, resources and campaigns to source and attract top talent
  • Created onboarding solutions to tailor options for Welocalize's hiring needs
  • Acted as brand ambassador to educate candidates on culture, career growth, benefits and advantages of working for the company
  • Trained incoming recruiters.

Education

Psychology & Playwriting

Southern Methodist University

Skills

  • Communication & Interpersonal Skills
  • Research & Strategy
  • Business Intelligence
  • Networking
  • Negotiation Skills
  • Sales (B2B and outside)
  • Business Development
  • Account Management
  • Talent Acquisition
  • Teamwork & Collaboration
  • Spanish
  • Localization
  • Revenue Growth
  • Client Satisfaction
  • Customer Relationship Management
  • Operational Efficiency

Additional Information

  • AWARDS , Spotlight Award (2021) - for producing and hosting first ever virtual Roadshow at Welocalize

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

Character cannot be developed in ease and quiet. Only through experience of trial and suffering can the soul be strengthened, ambition inspired, and success achieved.
Helen Keller

Timeline

BUSINESS DEVELOPMENT/ACCOUNT EXECUTIVE

TRANSLITE SOLUTIONS
01.2023 - 07.2023

ACCOUNT MANAGER

Welocalize
01.2017 - 12.2022

TALENT ACQUISITION SPECIALIST

WELOCALIZE
01.2014 - 12.2017

Psychology & Playwriting

Southern Methodist University

Similar Profiles

CREATE PROFILE
CAROLINA WISDA