Caroline DeLAY
Nashville,TN
Summary
John 1:5
"The light shines in the darkness, and the darkness has not overcome it."
Diligent and creative leader with a career across both internal and external communications. Offering management and organizational skills to coordinate multiple, concurrent projects. Reliable professional committed to providing support wherever and whenever needed.
Overview
8
8
years of professional experience
Work History
Billing & Operations Manager
Rufnex Oilfield Services & Rentals
Oklahoma City, OK
06.2017 - 01.2020
- Communicated daily with field management while working remote
- Produced large volumes of client invoices using Quickbooks
- Collected data for monthly financial reports to investors and management
- Developed rapport with customers to obtain prompt payments
- Tracked and monitored daily equipment movement in the field
- Tracked equipment hours, made routes for maintenance in the field.
Men's Fragrance Manager/ Men Sales Associate
Nordstrom
Nashville, TN
03.2015 - 12.2016
- Communicated with vendors to maximize business results
- Store-wide Customer Service Award Recipient - November 2015
- Merchandised displays, daily cleaning, markdowns, transfers
- Advised and styled clients for events as well as everyday life
Bridal Consultant
Always And Forever
Fort Smith, AR
11.2014 - 03.2015
- Assisted brides one on one to find their wedding gown, advising on current fashion and wedding trends
- Created window/store displays weekly and maintained A&F booth
Website and Style Manager
MACA Boutique
Fayetteville, AR
08.2013 - 05.2014
- Styled, planned, and photographed shoots for social media and website
- Created online store using Shopify
- Increased following on Instagram from 1,000 to 4,200 & Facebook from 14,000-32,000
- Started "Maca Crush Monday" to increase traffic to retail site
Taco Bell Campus Representative
Williams Crawford Marketing
Fayetteville, AR
08.2011 - 05.2013
- Coordinated events on U of A campus to promote new products
- Optimized social media to inform students about products/events
Education
Bachelor of Science - Fashion Design & Merchandising
University of Arkansas
Fayetteville, AR05.2014
Skills
- Customer Service
- Client Relationships
- Social Media Marketing
- Adobe Photoshop
- Photography
- Billing & Finance
- Retail Sales & Merchandising
Additional Information
First Baptist Church- 7th Grade Girls
Fort Smith, AR 08/2019-present
- Interact with youth Wednesday nights
- Assist teacher on Sunday Mornings
Manes & Miracles-Sidewalker
Fort Smith, AR 08/2019-present
- Assist Therapist during riding time
- Encourage and love on children with special needs
- Clean stalls, unload hay, feed and maintain horses
CrossPoint- 11/12th Grade Girls
Nashville, TN 07/2016-03/2017
- Invested in lives-school visits, drove to & from church, volunteered, attended graduations
- Hosted Christmas slumber party
Timeline
Billing & Operations Manager
Rufnex Oilfield Services & Rentals
06.2017 - 01.2020
Men's Fragrance Manager/ Men Sales Associate
Nordstrom
03.2015 - 12.2016
Bridal Consultant
Always And Forever
11.2014 - 03.2015
Website and Style Manager
MACA Boutique
08.2013 - 05.2014
Taco Bell Campus Representative
Williams Crawford Marketing
08.2011 - 05.2013
Bachelor of Science - Fashion Design & Merchandising
University of Arkansas